AutoNation Toyota Fort Myers - Service Center

Thank you for delivering a $500+ estimate to change my 07 Prius spark plugs and gas cap. I was finally inspired to start working on my own vehicle again. $53 for retail-priced manufacturers' OEM parts, and a Prius spark plugs and gas cap. I was finally inspired to start working on my own vehicle again. $53 for retail-priced manufacturers' OEM parts, and all my issues are now resolved. It was like getting a free laptop or low-end iPhone. I have money after just saying no to crazy overpriced repairs. FYI, the repair took me 30 minutes of which 20 was spent trying to configure sockets to a length appropriate to fetch the spark plugs, lol. Stupid and simple to replace. Shame on you for charging ridiculous prices but thanks for doing it. I will start saving tons...unless its a chip/electronic issue. More

This service experience was better than the last few times we had our vehicle in for service. Dropped off Friday evening and was completed Saturday morning on a timely basis. times we had our vehicle in for service. Dropped off Friday evening and was completed Saturday morning on a timely basis. More

My appointment was right on time. I was greeted right away by my rep in the lobby. My rep did a full review of my car and offered more services that were needed and was able to get it I was greeted right away by my rep in the lobby. My rep did a full review of my car and offered more services that were needed and was able to get it done same day! More

I am very happy with the Service and the Sales Departments. This is my third Toyota Camry I brought from this Dealership.The only reason I didn't buy this Camry from Auto Nation was because they d Departments. This is my third Toyota Camry I brought from this Dealership.The only reason I didn't buy this Camry from Auto Nation was because they didn't have the color I wanted in stock. More

I had 8 oc appointment just to have a key programmed for my 2020 RAV4.. Didn’t leave until nearly 11. That should say it all! my 2020 RAV4.. Didn’t leave until nearly 11. That should say it all! More

I had no problems with the service Department. Everything went smoothly. I was surrprised when Gillian offered to take me to my car. Normally they tell you where it is parked and that is it. Everything went smoothly. I was surrprised when Gillian offered to take me to my car. Normally they tell you where it is parked and that is it. More

My appointment was taken care on a timely manner. My assistant Mitchell was very nice caring and helpful. My assistant Mitchell was very nice caring and helpful. More

Arrived on time for my appointment for service. My car sat under the canopy for 50 minutes before it was even moved to the garage to get serviced. When I went to the advisor to ask why it hadn't be My car sat under the canopy for 50 minutes before it was even moved to the garage to get serviced. When I went to the advisor to ask why it hadn't been moved since I had arrived she then told the young man to drive it to the garage. I waited almost 3 hours and did not hear a thing. As the waiting room was emptying out I started to wonder how an oil change and tire rotation could take that long. I went back to my service advisor and she had gone home 30 minutes prior without turning me over to another advisor. The car had been ready for 30 min. I saw my paperwork sitting there and a different advisor saw me and came over to help me. My advisor should have let me know that she was leaving and turn me over to a different advisor who was working that late. Don't go on a Friday afternoon. The poorest service I have ever gotten there. More

Emily was friendly and easy to work with- provided great info on my vehicle and got me in and out timely. info on my vehicle and got me in and out timely. More

Had an appointment for 1030AM for service. Waited 3 hours to get back the car. A simple oil and filter change, rotate tires and radiator antifreeze replacement. Unacceptable. In the past the s Waited 3 hours to get back the car. A simple oil and filter change, rotate tires and radiator antifreeze replacement. Unacceptable. In the past the service I received had a faster turnaround. More