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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,045 Reviews

2,045 Reviews of AutoNation Toyota Fort Myers - Service Center

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February 21, 2023

AutoNation’s service department does a great job getting your car in and out with minimal wait time. They have great customer service. More

by PGriff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bryant
Feb 24, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 21, 2023

All staff were friendly and pampering. Service was completed in very reasonable time. Was even offered snacks while waiting. More

by TinaMarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nickolas
Feb 24, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Fort Myers! Drive safe, and we'll see you on the road.

February 18, 2023

The dealership itsself is good. However, the call center is incompetent and there is still an issue with my "working normal" seatbelt buckle." More

by Mcowart98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember
Feb 21, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you.

February 17, 2023

My appointment was right on time. I was greeted right away by my rep in the lobby. My rep did a full review of my car and offered more needs. More

by billqed73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayes
Feb 20, 2023 -

AutoNation Toyota Fort Myers responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 17, 2023

After getting a flat tire and having the spare on my car. I decided to go to Toyota to buy a tire so i didnt ride on the spare. Anthony was super helpful in getting me in so the guys could swap out the tire More

by Baperez0726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 21, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 17, 2023

Would be a 5 if you would take Fox News off your tvs. Don’t need any more one sided news that’s separates our people. More

by Keith Dibb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Krogmann
February 17, 2023

Another disappointing appointment at Autonation Collision Center. Never again will I go back and will tell everyone to run away from the dealership until management and ownership actually care about the cust More

by NeverAgain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Betty
Feb 21, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you.

February 17, 2023

The appointment was provided quickly as I was going out of town the following week. The service department was fair, knowledgeable and courteous and the work was completed in a timely manner! More

by MaryRojas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately I don’t remember
Feb 21, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 14, 2023

Can't say they are always quick, but the service is top notch and the people are great. More

by vivacesue
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shevanie Parks Henry
Feb 17, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 14, 2023

I went for an oil change and after 1 hr and 30 minutes I went talk speak with the lady who was in charge of my car was so rude and disrespectful and told me “the key is in your car” I left without the serv More

by anglade_simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember her name
Feb 18, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (239) 321-5413 -- we hope to hear from you soon.

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