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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.1
2,035 Reviews

2,035 Reviews of AutoNation Toyota Fort Myers - Service Center

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May 31, 2023

I had a 945am appt. I left at 115pm. 31/2 hrs for an oil change? Crazy. More

by mhnelsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael, he was excellent.
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Jun 05, 2023 -

AutoNation Toyota Fort Myers responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

May 29, 2023

Ready to meet my needs at the shortest notice. Always courteous and keeps me informed More

by MWendl5411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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May 31, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 29, 2023

They provided a reasonable estimate for the expected repairs and completed the work early and at less than the projected cost. More

by S. Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
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Jun 01, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 29, 2023

Toyota honored the coupon online for $14. 99 A complete synthetic oil change. They found a nail in one tire & razor in another.The charge was extremely expensive for repair. More

by SuzyQ21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Jun 01, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (239) 321-5413 to discuss what we can do to help.

May 27, 2023

I set up an appointment and didn't have to wait. Michelle was very understanding about the problem with my car. She got back to me very quickly and was very knowledgeable about explaining the prob More

by ladwyer43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Branch
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May 31, 2023 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 27, 2023

My adviser assisted and made sure everything was handled and corrected on my vehicle . He kept me informed of everything with my vehicle. More

by juarez.ellena8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Report | Print
May 31, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

Placent working staff vary clene thaygetyouinandout nice place I will recommend too my friend we love automation ilove my toyota camry I never really hade one it the best care I have had I will have it for More

by davidditter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain amoris
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May 30, 2023 -

AutoNation Toyota Fort Myers responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 25, 2023

You were on time, I didn't have to wait. I am always pleased with your service. You are the only one that has serviced my car. Thank you. 2012 Prius. More

by Shanbug1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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May 29, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2023

Their technicians steal. Then lied about stealing from my car after. Never use this dealership again More

by Tyler.holt26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot
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May 29, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (239) 321-5413 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 30, 2023 -

Tyler.holt26 responded

Wr already discussed what happened in person and I was told there is nothing you guys can do about your techs stealing property out of cars. So no thank you I wont call and waste mine and your time

May 23, 2023

My appointment was fast and efficient,on time and I was out within an hour More

by LT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan Moss
Report | Print
May 24, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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