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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.1
2,032 Reviews

2,032 Reviews of AutoNation Toyota Fort Myers - Service Center

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June 27, 2024

Another great visit to AutoNation for service. Orlando did another great job. I recommend him to all my friends More

by Sameyerv88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
Jun 28, 2024 -

AutoNation Toyota Fort Myers responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Fort Myers. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 23, 2024

@autonationtoyotafortmyers did a terrible job replacing my weatherstrip in my 2022 sienna two years ago letting water go into my trunk and accumulate in the bottom. Recently I noticed the same issue, and d More

by Kariciasoto17ks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 25, 2024 -

AutoNation Toyota Fort Myers responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (239) 321-5413 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 19, 2024

Michelle was an amazing help with my car. She made everything go smoothly from the start. More

by Erin Weinhold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michellell Bryant
Jun 21, 2024 -

AutoNation Toyota Fort Myers responded

Hi Erin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

June 19, 2024

My steering wheel and lock button and gearshift and air conditioning button all felt like someone had smeared honey on everything!!! It was awful I actually had to clean everything when I got home and noth More

by snladdy08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darius
Jun 20, 2024 -

AutoNation Toyota Fort Myers responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you.

June 19, 2024

It’s the service department that I have an issue with. I had an appointment for 10:00 for the 5000 mile check up. I was told it would be 1 1/2 hr. 2 hrs and 45” later. What’s the point in having a reserva More

by smsouthern05
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

AutoNation Toyota Fort Myers responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

June 18, 2024

Took my RAV4 in for service Great experience. In and out quickly. Always kept me updated on progress via text messages. More

by DrivingMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Scott
Jun 19, 2024 -

AutoNation Toyota Fort Myers responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 17, 2024

Terrible service advisor. Try calling the phone number they were not helpful to get me in touch More

by adria002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacqueline Becerra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

June 16, 2024

Shelley is the best service tech ever. She’ll do whatever she can to help. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
Jun 17, 2024 -

AutoNation Toyota Fort Myers responded

We are pleased to hear you had such a positive experience with us, Dan! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2024

Shelley Kroggman has done her very best to help me with the issues I have been having with a non Toyota car that I bought used from Auto Nation Fort Myers. More

by PandaPanick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Kroggman
Jun 13, 2024 -

AutoNation Toyota Fort Myers responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Fort Myers. Drive safe, and we'll see you on the road.

June 07, 2024

Maria did a great job on my service. Explain everything and it was fast. She clear all the doubts that I had. I will returned for my future services More

by Mdutra10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria padron
Jun 12, 2024 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.