AutoNation Toyota Fort Myers - Service Center
Fort Myers, FL
2,035 Reviews of AutoNation Toyota Fort Myers - Service Center
Shout out to Anthony Jane in the service department for exceeding my expectations and providing outstanding customer service. I’m a new customer and my purchase experience was less than desirable. Anthony exceeding my expectations and providing outstanding customer service. I’m a new customer and my purchase experience was less than desirable. Anthony Jane has saved the day & been above par on both occasions that I’ve had my car in for service. Very grateful for his upfront honesty, prompt attention to service and addressing all of my concerns / auto needs. A+ service from you, sir. Thank you for restoring my faith in AutoNation. You are a difference maker! More
Service manager was very pleasant and worked hard to get accommodate us. Diagnostics showed that our water pump needed replacing, as the check engine light came on, then temperature light and coolant light. accommodate us. Diagnostics showed that our water pump needed replacing, as the check engine light came on, then temperature light and coolant light. Unfortunately, the cost was pretty high. Cost was $233 for the diagnostics, then $1140 to do the work. More
Overall, I am completely satisfied with the experience Barbara Marin and her team provided! Excellent on every level. With sincerity and professionalism, this amazing group delivered the epitome of custom Barbara Marin and her team provided! Excellent on every level. With sincerity and professionalism, this amazing group delivered the epitome of customer care. I will highly recommend Auto Nation to everyone in my presence. From Barbara to Angelina (Franki as well) who assisted in the process, I feel so valued as a customer. I am so looking forward to my next visit and have total confidence that I will maintain a smile throughout. Thank you all for your commitment to excellence. 😊💯🙌🏻🎉⭐️ More
Even though I get my car serviced there I couldn’t get an answer on what service was needed. The sticker said I needed an oil change but when I got there they said I didn’t. Wasted day off and trip. answer on what service was needed. The sticker said I needed an oil change but when I got there they said I didn’t. Wasted day off and trip. More
I cannot stress this enough - DO NOT take your vehicle in for SCHEDULED maintenance unless you can leave it a minimum of 24 hours. I was shocked to find everything dumped out of my glovebox when I returned t for SCHEDULED maintenance unless you can leave it a minimum of 24 hours. I was shocked to find everything dumped out of my glovebox when I returned to claim my vehicle. I guess that's what happens when you do not allow them to charge you $65 to change a $5 cabin filter... However, I adore Shelly Krogman and she is the ONLY thing that makes the service department worth dealing with... More
Always get friendliness, honesty, and excellent work. We had just started a long trip, but 30 miles from home hit something on road. Lots of noise but could not see anything causing it. Turned around We had just started a long trip, but 30 miles from home hit something on road. Lots of noise but could not see anything causing it. Turned around and went straight to AutoNation in Fort Myers. They analyzed problem in minutes; broken plastic covering under car that was not apparent when just looking at it. Fixed that problem and put car on lift to be sure everything else was OK. We were on our way in under 2 hours. Thank you Sylvester Jennings! More