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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.1
2,035 Reviews

2,035 Reviews of AutoNation Toyota Fort Myers - Service Center

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July 15, 2023

My engine light came on at 3:00 on Saturday 5 days before my vacation. I drove into the dealership nervous about my situation. Gillian a customer service representative heard about my situation got a More

by michaelbrennan65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillian and Phil
Jul 15, 2023 -

michaelbrennan65 responded

Great job

July 14, 2023

Even with an appointment it took 2. 5 hours for oil change and Toyota care. Never again More

by psp7436
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
Jul 18, 2023 -

AutoNation Toyota Fort Myers responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (239) 321-5413 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

July 14, 2023

Waited 4 hours for an oil change. Had to ask about what was taking so long. I had an appointment but wasn't warned that it would take so long when I arrived. That would have given More

by ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall
Jul 18, 2023 -

AutoNation Toyota Fort Myers responded

Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (239) 321-5413 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Jul 18, 2023 -

ss responded

Yes, you can contact me to discuss what happened.

July 13, 2023

Waited two hours after my appointment to get my oil changed. Needs to be more organized. More

by pgaproweb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
Jul 17, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Fort Myers take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (239) 321-5413 -- we hope to hear from you soon.

July 13, 2023

Nice atención y vary son all proces im so happy, todo Perfecto fue rápida la atención estoy muy feliz More

by angelmartinez890912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
May
Jul 17, 2023 -

AutoNation Toyota Fort Myers responded

Hola, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar. ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

July 12, 2023

Always courteous and very helpful answers all our questions and concerns options offered us water More

by alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Jul 17, 2023 -

AutoNation Toyota Fort Myers responded

Hi Alicia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 12, 2023

I was happy that auto nation fixed my problem. They called me when the auto was ready More

by Ostrov.lois9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavon ?
Jul 17, 2023 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 12, 2023

Bad service , they did not fix my car problem but they said they did , they send me home and tell me come back later, when I pick up my car they did not remove the plastic the covers the seat and paper fo More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Jul 17, 2023 -

AutoNation Toyota Fort Myers responded

Hi Paul, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (239) 321-5413 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

July 11, 2023

They sent an email requesting I leave a review of their service work!! I was sick and did not make the appointment so I did not receive service!! Now I question if they are aware of things! More

by don1949cic
Recommend Dealer
No
Employees Worked With
none
Jul 14, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (239) 321-5413 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

July 11, 2023

Always have a good experience at AutoNation Toyota. I had an early appointment. They took the car ride in and the routine maintenance work was done done in less than two hours. More

by rcurtis656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Jul 14, 2023 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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