AutoNation Toyota Fort Myers - Service Center
Fort Myers, FL
2,035 Reviews of AutoNation Toyota Fort Myers - Service Center
Anthony Jane is a great professional providing outstanding customer service, paying attention to the details and showing real care for the customers. Thank you Anthony! outstanding customer service, paying attention to the details and showing real care for the customers. Thank you Anthony! More
This was my first appointment here, they were friendly & courteous. The advisor was thorough and explained options by importance of the services. courteous. The advisor was thorough and explained options by importance of the services. More
This was the WORST service I've ever had at this dealership. In the past 25 years, we've purchased at least 8 vehicles from this dealership and have never had this horrible of an experience. To star dealership. In the past 25 years, we've purchased at least 8 vehicles from this dealership and have never had this horrible of an experience. To start, I came in for a 40K service expecting a oil change and tire rotation. I got a 2 hour tire rotation. Was told I only need to change the oil every 10K miles, when they were changing it every 5k when I had FREE SERVICE. Was told my vehicle was in the other building (Car Building) and not the Truck Service Center. I knew my tires were getting low on air, as I had to have one patched prior to service. Upon receiving my vehicle, I checked the tire pressure and the one I had patched had 36psi, the others were at 32psi. Why was the pressure not adjusted to match the others? Took forever to finally get my vehicle. I'll NEVER step foot in that dealership again. This will be my last Toyota and I'll drive it into the ground. I'll be looking elsewhere for a new vehicle in the future. More
I waited 2 hours for a tire rotation with an appointment. Then I was told one of my tires had a nail in it, “a slow leak” and it would cost $52 to patch I said no and went to another tire business $12 to pat Then I was told one of my tires had a nail in it, “a slow leak” and it would cost $52 to patch I said no and went to another tire business $12 to patch and they pulled the nail with no leak. There was no cost and no leak the tire is fine. More