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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.1
2,033 Reviews

2,033 Reviews of AutoNation Toyota Fort Myers - Service Center

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July 22, 2021

I'm very satisfied with Auto Nation Service crew. They are friendly and competent. I will definately continue to visit this dealership, both the showroom and the service area, they are the best. More

by jbm.11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly
Jul 24, 2021 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Jul 24, 2021 -

jbm.11 responded

Thanks for allowing me to express myself. I'm very satisfied with Toyota.

July 22, 2021

Outstanding service! My car was taken back within 5 minutes of my arrival and was ready in an hour. This was for a full maintenance visit and also rotate and balance tires. My service rep, Marcos, was More

by lph2all
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos
Jul 24, 2021 -

AutoNation Toyota Fort Myers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jul 26, 2021 -

lph2all responded

You're welcome and thank you

July 22, 2021

I found the salesman very friendly but very slow 2times I found the salesman very friendly but very slow 2times I went in I was expect but he was not prepared for me something that could have taken 20 min More

by Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
Jul 24, 2021 -

AutoNation Toyota Fort Myers responded

Thank you for taking the time to share your feedback with us. Feel free to reach out to us if you need anything. Have a wonderful day.

July 21, 2021

AutoNation was very clean and friendly. Daniel Dixon pleasant and knowledgable as always. I am always impressed with going there knowing I am in good hands. More

by rmattis239
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Dixon
Jul 22, 2021 -

AutoNation Toyota Fort Myers responded

Hello, We are pleased to hear you had such a positive experience with Daniel,! We always strive to provide personable and excellent customer service to all our guests. Thank you so much for the positive review!

June 27, 2021

App't for oil, wipers, tire rotation. took nearly four hours, second time this has happened, NEVER AGAIN! More

by da_bronx10451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Paz
Jun 28, 2021 -

AutoNation Toyota Fort Myers responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

June 19, 2021

Since I started to take my truck to that place for service, I realized that they do not do things well because the air caps of the tires began to disappear, they left the oil drain screw loose and my More

by Chungo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All of them is same
Jun 21, 2021 -

AutoNation Toyota Fort Myers responded

Hi Chungo, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. We'd like the opportunity to discuss this with you. Please reach out to us at (239) 321-5413 at your earliest convenience to discuss how we can turn your experience into a positive one.

June 16, 2021

After 20 years of using this garage I will not return. 2.5 hours for tire rotation with an appointment. Then did not put air in tires!!! More

by John M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Liz , Mario Paz
Jun 20, 2021 -

AutoNation Toyota Fort Myers responded

Hi John, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (239) 321-5413 -- we hope to hear from you soon.

June 05, 2021

When you schedule an appt 2 weeks in advance for 1pm and after 2 1/2 hours find out they haven't even started and says it'll be 3 more hours for an oil change you leave and they want to know why.... You cal More

by f.engles
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service dept
Jun 07, 2021 -

AutoNation Toyota Fort Myers responded

Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. If you would be willing to give us another chance in the future, please reach out to our General Manager at (239) 321-5413. We would appreciate the chance to turn your experience around. Take care.

Jun 07, 2021 -

f.engles responded

You are getting anothet chance, i have scheduled the service again for june 19th.

May 25, 2021

These people are the worse! My military son purchased a new Toyota from an auto nation in Las Vegas where he was stationed. he opted and paid for the window tint which was sold as a lifetime warranty natio More

by mcconkd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Paz
May 28, 2021 -

AutoNation Toyota Fort Myers responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (239) 321-5413 so we can work towards a resolution. We look forward to hearing from you. Take care.

May 09, 2021

58 days since I purchased a car (paid in full on the spot) and still haven't received my license plate and they won't provide me with a temporary one, stuck with a car that cannot be driven anywhere...A More

by jl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Meyer, Bernard Edwards
May 10, 2021 -

AutoNation Toyota Fort Myers responded

Hi Jl, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you.

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