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AutoNation Toyota Fort Myers - Service Center
Fort Myers, FL
2,033 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
2,033 Reviews of AutoNation Toyota Fort Myers - Service Center
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July 27, 2021
Very friendly, knowledgeable staff.Turned in my leased Very friendly, knowledgeable staff. Turned in my leased rav and signed fir another 3-year lease. Always received excellent service and information fr Very friendly, knowledgeable staff. Turned in my leased rav and signed fir another 3-year lease. Always received excellent service and information from all staff. More
by Razz
Employees Worked With
Excellent
July 26, 2021
Me atendió el sr Rolando Quiñónez en el area de mantenimiento con un trato excelente.con mucho respeto y educación.lo buscaré en mi próxima visita mantenimiento con un trato excelente.con mucho respeto y educación.lo buscaré en mi próxima visita More
by Miriela
Employees Worked With
Rolando Quiñónez
July 26, 2021
I waited outside at the service line for about 8 minutes and the I decided to walk inside to see the service rep. After my paperwork was found I was told it will take about two hours. I waited two hours an and the I decided to walk inside to see the service rep. After my paperwork was found I was told it will take about two hours. I waited two hours and 11 minutes. I got up and looked outside and found my car was parked in the departure area. I subsequently returned to the service desk and informed the service person that my car was ready. She had difficulties finding my paperwork since it was handed over to another person. The service was a recommended 25K routine service and should not take this long while having a a scheduled appointment. I hope the dealership will be able to hire more workers soon. More
by peter1pat2
Employees Worked With
forgot name, Mario Paz
July 25, 2021
Just really happy with service here I 30 minutes from this dealership I have 1 5 minuitesfrom my house in Naples and refuse to go there they are just not as nice not accommodating this dealership I have 1 5 minuitesfrom my house in Naples and refuse to go there they are just not as nice not accommodating More
by Doughboy
Employees Worked With
Had service
July 24, 2021
Not happy with the Toyota service. The first appointment booked on 7/14 I waited 20 minutes and no one showed up to check me in. I went into the office and told the Manager that I was waiting for my appoin booked on 7/14 I waited 20 minutes and no one showed up to check me in. I went into the office and told the Manager that I was waiting for my appointment for the past 20 minutes and he said they were short staffed and needed to hire people. I told the Manager to cancel my appointment that I was leaving. I rebooked the appointment for 7/19. The only service that needed done was for my tires to be rotated and fluids checked. It took 2 1/2 hours of waiting for that service to be completed. Again I was told they didn't have enough staff to handle the workload. I really like my RAV4, but I would never recommend their service. More
by tm
Employees Worked With
understaffed
July 24, 2021
I feel confident in taking my car into AutoNation for service in that my car is in the hands of their skilled technicians and all areas of the car will receive the needed maintenance for keeping it at it service in that my car is in the hands of their skilled technicians and all areas of the car will receive the needed maintenance for keeping it at its peek smooth running performance. I am pleased with not only how beautifully my car runs after their maintenance, but with the price being affordable as well. Thank you AutoNation. More
by marcee627@yahoo.com
Employees Worked With
Dan Dixon, Customer Care Specialist
July 23, 2021
Worth the wait. Everyone was very helpful and completed everything in a timely manner. Tire had a nail in addition to oil change and bought 2 new tires. everything in a timely manner. Tire had a nail in addition to oil change and bought 2 new tires. More
by eruby1305
Employees Worked With
Mario Paz
July 23, 2021
Service rep is very accomplishing sales people are friendly bought out my lease and finance person was knowledgeable all went smooth and easy I would recommend this dealership friendly bought out my lease and finance person was knowledgeable all went smooth and easy I would recommend this dealership More
by Nancyjoe8
Employees Worked With
Steve Hickman, Mario Paz
