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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.1
2,033 Reviews

2,033 Reviews of AutoNation Toyota Fort Myers - Service Center

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August 01, 2021

They were Short staffed to begin with. Tech ripped my tire on the lift. I only went in for an oil change and tire rotation. They did replace the tire they ripped the following day. The tire sensor is bro More

by DS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shevanie
Aug 08, 2021 -

DS responded

I was told to call the General Manager. I have left two messages in the span of a week and didn’t even receive a courtesy call back. It is now August 8th and the tire sensor light has not turned off. It was broken in the process and needs to be fixed. All I want is accountability.

July 31, 2021

Wonderful experience it is like visiting friends, my representative was very professional and helpful. My car is doing well and I have a great time during my visit. Tank you. More

by Miguelacu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 22, 2021 -

AutoNation Toyota Fort Myers responded

Miguelacu, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Fort Myers! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 31, 2021

Automation of Ft Myers is absolutely FABULOUS!! They are the only Toyota dealership/service center I'll deal with . From the moment I walked in the door, they were outstanding!!! More

by BtflLady723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Colon, Dale Fortner and Keith
Aug 18, 2021 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 30, 2021

Our service experience is consistent. Prompt and courteous service advisor made recommendations for future service. Our experience is very positive and we will plan our next service experience with More

by wgenterBJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Paz
Aug 18, 2021 -

AutoNation Toyota Fort Myers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 30, 2021

I love the dealership I bought several cars from Roberta my sales lady she is the most helpful person when it comes to buying a car I’m always getting a phone call from her asking if I have any questions ab More

by Louise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Paz
Aug 18, 2021 -

AutoNation Toyota Fort Myers responded

Hi Louise, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

July 30, 2021

Greg was vey nice and friendly. He handled everything so smoothly. I had no problem at all. Except that I thought that I paid too much. 350 fro parts and over 700 for labor cost! More

by Manju1234!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Aug 18, 2021 -

AutoNation Toyota Fort Myers responded

Hello!, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 30, 2021

2 days in a row I called and was told hold was longer than 2 minutes but I would not lose my place in the queue if I left a message and someone would return my call shortly. No one ever returned call. Ha More

by shr2da
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Paz
Aug 18, 2021 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

July 29, 2021

John colon and his team are amazing! They all worked together to give me the exact car I wanted and trade in my Mercedes. fadhi in sales was quick and efficient. Hank did a great job customizing my addi More

by jeanneodermatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fadhi
Aug 13, 2021 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Fort Myers! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 29, 2021

Celiac2 Camry Highlander my husband 2 RAV4As you can Celiac 2 Camry Highlander my husband 2 RAV4 As you can see I’m a loyal fan! I think you owe me a free car More

by mdcurry05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Chattanach - Fort Myers, FL
Aug 02, 2021 -

mdcurry05 responded

The process was nice but it takes too long.

July 29, 2021

Took my Tundra in for an oil change. Was told the approximate wait time and the truck was finished ahead of schedule. Nick did a great job getting me in and out and back on the road quickly. Thank More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 13, 2021 -

AutoNation Toyota Fort Myers responded

Barry, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Fort Myers! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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