AutoNation Toyota Fort Myers - Service Center

Had to come into the service department without an appointment and the advisor did everything in her power to accelerate my weight time. She told me two hours and I was out of there in less than one. appointment and the advisor did everything in her power to accelerate my weight time. She told me two hours and I was out of there in less than one. Great customer service. Will always take my car for repairs here More

Again as always Toyota Nation went above and beyond to make my experience a great one ! make my experience a great one ! More

Efficiently done! It took less time than originally estimated. Waiting room was comfortable and accommodating estimated. Waiting room was comfortable and accommodating More

We highly recommend the Autonation Toyota Fort Myers. Our experience was positive, Lazarro the sales agent who assisted us in the purchase of our new Highlander was professional, honest and with great knowle experience was positive, Lazarro the sales agent who assisted us in the purchase of our new Highlander was professional, honest and with great knowledge to help us in this acquisition More

I have been to Germain Toyota for years and every year they do something that is not beneficial to me. I am 75 , a Vet, and after my surgery, cancer free. The service department there is okay but the sale they do something that is not beneficial to me. I am 75 , a Vet, and after my surgery, cancer free. The service department there is okay but the sales people and finance people don't care about you at all. We decided to try AutoNation. I wish that I went to them years ago, Everything went smooth and there was no pressure to upgrade. They even delivered the car to me and took my old one. They even gave me the payoff on the lease which Germain wouldn't do. People of Naples, it is worth the extra drive to get the service that you want when leasing a car or even buying one. All the people there treated you with respect and not just a customer buying or leasing a car. I was reluctant driving up there but it was worth it. Alan D Naples More

I’ve been a customer for over 20 years. I’ve always been treated as an individual and not a number. Orlando, in the service department, has always been a great help. However, I can’t cut anybody short fro treated as an individual and not a number. Orlando, in the service department, has always been a great help. However, I can’t cut anybody short from that department because everyone is always eager to help. Thank you!! More

Shelli is the best service writer I've ever dealt with. I DO think the dealership could do a better job with the time it takes when you have an appointment. It took an hour and a half for an oil change a I DO think the dealership could do a better job with the time it takes when you have an appointment. It took an hour and a half for an oil change and rotation. More

My customer care rep Brizy Beltran needs to find another job. Working with clients isn’t her strongest trait. She was sarcastic and offered unreliability. job. Working with clients isn’t her strongest trait. She was sarcastic and offered unreliability. More

My appt. for my 5,000mile check was Wednesday, July 14th at 3:40. I was handed my keys and left at 7pm. I arrived on time and mentioned I had added air to RR tire twice in last week, was told they replac at 3:40. I was handed my keys and left at 7pm. I arrived on time and mentioned I had added air to RR tire twice in last week, was told they replaced my tire, no explanation, papers would be mailed!! My contact had left for the day and did not hand me off to another...no supervisor to answer my questions. I returned the following day and talked to Liz....my papers still have not arrived 2.5 weeks later! No follow up, total customer service disconnect!!! A negative review will reach 10 times more people!!!!! More

Sylvester Jennings is the best service consultant—professional and very concerned about customer needs. He took my Prius on time and had it ready at the exact time he promised. consultant—professional and very concerned about customer needs. He took my Prius on time and had it ready at the exact time he promised. More