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AutoNation Toyota Fort Myers - Service Center
Fort Myers, FL
2,033 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,033 Reviews of AutoNation Toyota Fort Myers - Service Center
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August 20, 2021
Everything was excellent, technican was very knowledgeable. I was quoted about a 2 hour wait and the car was ready in 1-1/2. technican walked me out and brought the car to me. knowledgeable. I was quoted about a 2 hour wait and the car was ready in 1-1/2. technican walked me out and brought the car to me. More
by mcwalsh1129
Employees Worked With
Daniel Dixon, Mario Paz
August 19, 2021
Greg and nick were really helpful. Would recommend them to anyone for service. Greg called me with an estimate and when the car was not promise by the expected time he provided a rental car for me at no co to anyone for service. Greg called me with an estimate and when the car was not promise by the expected time he provided a rental car for me at no cost. More
by Jaime Cervera
Employees Worked With
Greg and nick service dept
August 17, 2021
Hostile, rude, liars. We had a pretty simple purchase- test drove a used car that was new to the lot and not cleaned yet, put down a deposit. We patiently waited for them to clean it. Told it would be 2 d test drove a used car that was new to the lot and not cleaned yet, put down a deposit. We patiently waited for them to clean it. Told it would be 2 days, but then it turned into a week. During that week we had three different misinformed, rude people call from the dealership- Jose, Austin, and Brandon. Mike the manager out did them all up with a show stopping level of rudeness. The calls were threatening that they were going to keep our deposit and resell the car because we had not picked it up (but it was not ready!). We were also told it came with three keys and were provided with three key FOBs. We found only one worked after we left the lot upon completing the sale. When we asked to get two more working FOBs to replace the ones the broken ones gave us, they threatened to repossess the car, which was ridiculous. All you can discern from this experience is they are disorganized, liars, and bullies. I think they were attempting to do a yo-yo fraud scheme and resell the car, thankfully we did not finance with them. Shady, unreasonable, and down right abusive. Buyer beware! 100% do not use their financing if you have another options as they can not be trusted, would not want them holding the lien. The car was very nice though- so maybe that's why they thought they should try again to sell a few different times ;) More
by studentrnnurse
Employees Worked With
Jose, Brandon in Finance, Austin manager, Mike Manager
August 16, 2021
Service writer Shelly was very professional. Mechanic found bad battery and it was replaced. Waiting area was clean as were the bathrooms. Got me on road in fair amount of time. found bad battery and it was replaced. Waiting area was clean as were the bathrooms. Got me on road in fair amount of time. More
by Mjleonard
Employees Worked With
Shelly
August 15, 2021
It was a friendly and pleasant experience except I asked for the digital speedometer to be replaced and this was not done. Otherwise everything was good. for the digital speedometer to be replaced and this was not done. Otherwise everything was good. More
by heathpops
Employees Worked With
Mario Paz
