AutoNation Toyota Fort Myers - Service Center

Getting to be very difficult to talk to someone in service on the phone without a long wait. I needed a windshield replacement and recalibration of front cameras. Auto Glass Rx's replacement of the w service on the phone without a long wait. I needed a windshield replacement and recalibration of front cameras. Auto Glass Rx's replacement of the windshield was excellent. Getting info from AutoNation on the status of the recalibration was problematic. Couldn't get any good updates on the work; eventually Auto Glass Rx called me back to inform me that the vehicle had to stay overnight due to AutoNation staffing issues. Could not get this info from AutoNation; seems they were reluctant to give me the bad news. More

I've been bringing my Tundra here since I bought it 13 years ago. The service department is fantastic, and my service adviser is the best. I've had no problems getting my vehicle in for service at any tim years ago. The service department is fantastic, and my service adviser is the best. I've had no problems getting my vehicle in for service at any time. My truck runs like new thanks to the professionals in your service department. Gregory Fleming is my service advisor whom I've been doing business with for a long time. I trust his advice. More

Greg was professional and clear regarding the service. Making the appointment was difficult. I optioned to have someone call me back without losing my place on line. Nobody called back. I waited 45 m Making the appointment was difficult. I optioned to have someone call me back without losing my place on line. Nobody called back. I waited 45 minutes and called back myself and waited on hold until I spoke to a person. More

I had a 10:00 appointment for a 2 hour recall. I left there at 2:40 PM. I After buying some 20 cars since 1995 this is the worst service I have ever received. I never received an explanation as to why I there at 2:40 PM. I After buying some 20 cars since 1995 this is the worst service I have ever received. I never received an explanation as to why I was there for almost 5 hours for this recall. More

I was in and out within an hour. This was for routine service on my Toyota Rav. As this is a leased vehicle. Service was great service on my Toyota Rav. As this is a leased vehicle. Service was great More

Appointment made a head of time. Requested to be notified of the cost and time involved for the replacement of brake pads prior to appointment. NOTHING HEARD FROM THE DEALER. Brizey told me she ma notified of the cost and time involved for the replacement of brake pads prior to appointment. NOTHING HEARD FROM THE DEALER. Brizey told me she made a note in the file. More

Had a great experience here Michael Pino was awesome Car was done on time and I was treated very professionally Will be back again was done on time and I was treated very professionally Will be back again More

Speedy service - efficient and pleasant. Courteous staff and very helpful. and very helpful. More

Every time I go for a maintenance check up I’m waiting in the lobby for 4 hours (no exaggeration) with scheduled appointments. The staff was not welcoming as if they did not want to work on my car, they trie the lobby for 4 hours (no exaggeration) with scheduled appointments. The staff was not welcoming as if they did not want to work on my car, they tried to pass me off to other team members, and they we simply unprofessional. The service department does not care about its customers, I advise going elsewhere. Then I was given a number to call to speak with the general manager. It was to the main customer service line. The rep transferred me to the general managers voicemail, I left a message, and never heard back from him again. Very. Poor treatment with this service department More

Good service and good people number 1 on service, thank you Toyota. you Toyota. More