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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.1
2,034 Reviews

2,034 Reviews of AutoNation Toyota Fort Myers - Service Center

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September 03, 2021

The service and professionalism of Toyota was of high standard. I will always take my vehicle there. All questions I asked were answered with knowledge. Thank you for your service. More

by lraysanc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mario Paz
Sep 06, 2021 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 03, 2021

I brought the car in for service at about 9:45 and talk to some one at about 10:10- He told me the service oil change and inspection would be about an hour. I was done by 11:15 which was close. Service More

by lyons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Paz
Sep 06, 2021 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2021

I went to Toyota to fix the cable on my van door , I waited 2 hours and they said they did not have the part , and they would call me back , but until today nothing More

by Jleit1979
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I don’t
Sep 06, 2021 -

AutoNation Toyota Fort Myers responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We hope you are willing to give us another chance. Please reach out to us at (239) 321-5413 so we can work towards a resolution. Take care!

September 02, 2021

find the Service Dept. courteous and friendly. They always explain what needs doing and the cost. I was a little surprised this time to realize that my car had not been washed which has always happened More

by ginnytis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Excellent
Sep 06, 2021 -

AutoNation Toyota Fort Myers responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

September 02, 2021

Service was appropriate…the rep did not attempt to sell me on unnecessarily ‘repairs’. My only complaint is the following: who ever worked on or moved my car changed several settings…changed mph to kph, r More

by dew1007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Paz
Sep 06, 2021 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

September 02, 2021

Always have pleasant experience. The staff are always friendly and helpful. And very knowledgeable and they are able to answer any questions you may have. More

by brigidtroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle, Mario Paz
Sep 06, 2021 -

AutoNation Toyota Fort Myers responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 02, 2021

Very efficient and accommodating Service Center. Big kudos to Gregory Fleming, Service Advisor, who helped us (seniors) arrange RECALL and MAINTENANCE on same day so we did not have to return on anothe More

by Ralromar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Fleming
Sep 05, 2021 -

AutoNation Toyota Fort Myers responded

Hello, thank you for your kind review; we are happy to pass along your comments to Gregory here at AutoNation Toyota Fort Myers! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Have a good day!

September 02, 2021

Unsatisfactory. I live 30 miles from your dealership and was not offered a loaner for recall. Also gas tank not filled to prior location, which was below half filled. Probably cost me $15 in gas. More

by Frank Andrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Tillis
Sep 06, 2021 -

AutoNation Toyota Fort Myers responded

Hi Frank, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

September 02, 2021

Very active dealer & Mr. Adnan Eladawy is very professional man & vestry fast reply , he have more information for each model & smart how can close the deal More

by Abdulazeem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Eladawy
Sep 06, 2021 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your kind review; we are happy to pass along your comments to Adnan here at AutoNation Toyota Fort Myers! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2021

I'm sorry but two hours for an oil change when you have an appointment is unacceptable. Also, I had a nail in the tire and they never put the proper air back in. I would suggest not having so many appoin More

by debgar0112
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I think it was David.
Sep 06, 2021 -

AutoNation Toyota Fort Myers responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

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