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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.1
2,034 Reviews

2,034 Reviews of AutoNation Toyota Fort Myers - Service Center

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September 13, 2021

Went in for oil change and tire rotation,mechanic never returned lugnut security socket to glove box,lost a center cap on one tire and must have knocked off a balance weight on one of the wheels cause car More

by Rocketman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
can’t remember
Sep 16, 2021 -

AutoNation Toyota Fort Myers responded

Hi, thanks for leaving us this response. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (239) 321-5413. We look forward to hearing from you.

Sep 16, 2021 -

Rocketman responded

I’ve said all i’m gonna say.However i finally got that security socket for my wheels in the mail.I’m gonna go to another dealer for service from now on. Hope you will straighten out your service department.

September 13, 2021

It took 90 minutes for a oil change and tire rotation. The cost of Service was expensive: $35 for a back window wiper blade and they tried to sell me a cabinet filter that didn’t need replacing. More

by gary_cooper2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Sep 16, 2021 -

AutoNation Toyota Fort Myers responded

Hi, we're disappointed to hear of the negative experience you had at our location. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (239) 321-5413 so we can work towards a resolution. We look forward to hearing from you. Take care!

Sep 16, 2021 -

gary_cooper2004 responded

Thank you for your response and concern over my issues. Need go no further, just increase the efficiency of oil changes.

September 13, 2021

Service was great and my service advisor was excellent in explaining all services that was being done to my vehicle. More

by carltonbronson
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Delroy
Sep 16, 2021 -

AutoNation Toyota Fort Myers responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

September 13, 2021

Did everything that they were supposed to. They were friendly and reasonably quick. Can't ask for much more More

by MarkE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Sep 16, 2021 -

AutoNation Toyota Fort Myers responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2021

Good service, happy with knowledgeable service representative and mechanic. Not too long a wait. Thanks More

by bobd0601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Sep 16, 2021 -

AutoNation Toyota Fort Myers responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 11, 2021

The service advisor was traning another person. I think he did a wonderful job. Not only did he teach something new he kept me up to date on the process, listened to my concerns and offered options A+! More

by seriddle30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvester Jennings
Sep 15, 2021 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 11, 2021

Dan Dixon handled my maintenance problem in a polite and professional manner. He picked the best option for me to get the car fixed and followed up to see that it was accomplished. More

by hausnerfl
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Dixon
Sep 15, 2021 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 11, 2021

Tina Becker was a great service advisor for my last two cars. The customer service was excellent. The wait time was not bad. The waiting area is clean. I have never had a problem with getting my car se More

by PGriff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Becker-Service Dept
Sep 15, 2021 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 10, 2021

They were prompt for my oil change and tire rotation, but per my request listened to a noise from the front end. They found a bad wheel bearing, gave an estimate for approval and proceeded with repair requir More

by mccombs.mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Paz
Sep 13, 2021 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 10, 2021

They are liars and tell information about the autos that are not true. They told me my car would be delivered at 9 am on Thursday after numerous phone calls the car was delivered at 12:30 The salesman als More

by b.mendes927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
nehemi
Sep 13, 2021 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Sep 13, 2021 -

b.mendes927 responded

They are not honest people. They lie about their warranty and when they] will deliver your car. They do not set up all the programs available, nor explain how to use all the features in the car.

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