AutoNation Toyota Fort Myers - Service Center

I did not have any contact with this person. The person who I most dislike was the closer who sort of lied to us. I said I wanted to finance my new truck with sun coast. He ask what my monthly payment shou who I most dislike was the closer who sort of lied to us. I said I wanted to finance my new truck with sun coast. He ask what my monthly payment should be and I said around $625. He came in and said he got me the closest he could and it was with Toyota. I went to sun coast an got a better interest rate and lower payment. I had to refinance my truck and pay there lender fees AGAIN. I would NOT recommend buying from Auto Nation to anyone. More

Good service and good people, always on time and kind. With me and everything they do for my car service day. With me and everything they do for my car service day. More

Lisa and Austin were very helpful throughout the entire process. My car was delivered on time, clean with a full tank of gas process. My car was delivered on time, clean with a full tank of gas More

A wonderful and professional attention. Sirs Lazaro and A wonderful and professional attention. Sirs Lazaro and Carlos are very friendly and willing to help. Thanks you for your attention and kindness. A wonderful and professional attention. Sirs Lazaro and Carlos are very friendly and willing to help. Thanks you for your attention and kindness. More

It’s amazing! Every time I go there!! No waisted time!! All the service on time!! All the service on time!! More

Was great seeing Mr. Blair Rosko working there. He was a neighbor up north and a friend of my wife's family for many years.very nice trustworthy guy neighbor up north and a friend of my wife's family for many years.very nice trustworthy guy More

Stay away from service at Auto Nation Toyota, Fort Myers it is a terrible experience. After about 10 years of using this service center I will definitely NOT be returning. Appointments are booked throu it is a terrible experience. After about 10 years of using this service center I will definitely NOT be returning. Appointments are booked through a call center staffed by people who seem to know nothing about cars. Arriving 10 minutes early still resulted in a 15 minute wait before someone registered us. The call center had our name spelled wrong. This was for a simple oil change, tire rotation and a check on one minor issue. The service rep. wrote the item to check on the work order. After waiting for 2 ½ hours I checked with the service rep. He said they found an issue that would take 15 or 20 minutes to complete; it actually took over an hour.They had not bothered to check the item on the work order but with a reminder they eventually did what was requested. Finally, after over 4 hours the work was done. Waiting for the service rep. to appear was over 15 minutes. They did not put protective cover on the mats or seats and they left dirt smudges on both. They did not wash the car as we were expecting. More

Auto Nation Toyota on 2555 Col Blvd has been our care taker for our car for quite some years. The Service is always great,The Staff very attentive and the Establishment nice and clean.Mark Trillas has be taker for our car for quite some years. The Service is always great,The Staff very attentive and the Establishment nice and clean.Mark Trillas has been very attentive to the needs of our car, if he is having a bad day, you would'nt know it, because he always approaches you with a friendly face and friendly Customer Service. You don't find that much anymore in big Establishments these days. Thank you very much Auto Nation for your service to our car family needs. More

This is the 2nd time I’ve had an awful experience at Auto Nation Toyota. The wait is ridiculous! Especially when they told us it would take 30-60 minutes and we were there 3-4 hours! They try to pack way too Nation Toyota. The wait is ridiculous! Especially when they told us it would take 30-60 minutes and we were there 3-4 hours! They try to pack way too many cars in. The waiting room is packed and no one is social distancing. (I chose to wait outside on very uncomfortable seats). I had to go find someone twice to check on the status. When I told all of this to the service representative, he could have cared less. I bought 2 cars there, but I will never go back there again! I will gladly pay to have my oil changed and tires rotated somewhere else. I’m very disappointed! More