AutoNation Toyota Fort Myers - Service Center

Staff is nice to work with. Was there for a repair on a service that was performed incorrectly a month before. Was there for a repair on a service that was performed incorrectly a month before. More

This is a good dealership, one I trust. Service writer (Brizy) is self-assured, knowledgeable, and on top of her demanding position. Although the work required I stay at the service center Service writer (Brizy) is self-assured, knowledgeable, and on top of her demanding position. Although the work required I stay at the service center for over three hours, Brizy sought me out to explain the replacement tire had to be brought in from another location. More

Service was performed on time and customer service kept me informed of the progress and timing. Quality Job! me informed of the progress and timing. Quality Job! More

Tina Marie made my car experience smooth and comfortable! No pressure just honest and sincere. Couldn’t have ask for a better experience ! No pressure just honest and sincere. Couldn’t have ask for a better experience ! More

The tech was very patient, polite and very nice. I did not wait to long. I did not wait to long. More

The best dealer in this area. Customer service is excellent profesional and honest. 💯% plus. I will always bring my cars here and recommend my friends and family. Customer service is excellent profesional and honest. 💯% plus. I will always bring my cars here and recommend my friends and family. More

Terrible! •over booked appointments - no consideration for the customer • a scheduled service appointment took over 2 hours •THEY LOST MY KEYS •Through of •over booked appointments - no consideration for the customer • a scheduled service appointment took over 2 hours •THEY LOST MY KEYS •Through off my scheduled work conference call meetings and agenda •still waiting for a follow up call from service manager More

From the minute we arrived Roberta answered every question we had and was extremely helpful in our search for our new car. When we decided to order one she and Christian explained every detail of th question we had and was extremely helpful in our search for our new car. When we decided to order one she and Christian explained every detail of the process. Roberta kept us updated regarding the assembling of the car and it’s estimated delivery date. The car actually arrived a couple days early. Roberta called us immediately. We set a date to see and pick up our beautiful new Highlander. Roberta and Christian took excellent care of us. We could not be happier with them or our new car. More

Very disappointed. They told us we needed a new battery for 435.00. I asked the parts dept. what a new battery costs, they said 320.00. I asked why we would be charged They told us we needed a new battery for 435.00. I asked the parts dept. what a new battery costs, they said 320.00. I asked why we would be charged 435.00 and he said labor cost. Really? 115.00 to install a battery? We stopped at another service facility who tested the existing battery and they said it was a little low but did not need to be replaced. We have no plans to return in the future. Also we had to return to the dealership to have the "maintenance required" light reset. More

Excellent service with very helpful associates ready to help explain the needs it's your car help explain the needs it's your car More