AutoNation Toyota Fort Myers - Service Center

I deal with Autonation, not just because they have the best, most reliable vehicles, but because their customer service is second to none. Appointment or drive in, they are courteous, efficient and attent best, most reliable vehicles, but because their customer service is second to none. Appointment or drive in, they are courteous, efficient and attentive. I have yet to be subjected to extraneous service items during a service visit. They take excellent care of my vehicles, all Toyota. Your personal service agent is the facilitator for you experiences at this establishment. They are very good, personable people. More

I have been using the Service Center since I bought the car 13 years ago and I have been very satisfied. Especially with Dan Dixon . Every time I bring the car in because of an emergency without having an car 13 years ago and I have been very satisfied. Especially with Dan Dixon . Every time I bring the car in because of an emergency without having an appointment, I am being taken care of. The customer service is excellent . More

Always a pleasure to work with Orlando Quinones at Fort Myers Toyota where we’ve been going to for over 12 years. Myers Toyota where we’ve been going to for over 12 years. More

On time,helpful, and professional, took time to listen and answer all questions, amazing service, have used your service since 2000 when care was new,tell everyone about your service department and employ and answer all questions, amazing service, have used your service since 2000 when care was new,tell everyone about your service department and employees, keep up good work More

Excelente atención al cliente un tiempo de espera bastante aceptable para el servicio del auto Muy satisfecho con el servicio bastante aceptable para el servicio del auto Muy satisfecho con el servicio More

Routine oil change took 3 hours with an appointment,Will never go back for future service. never go back for future service. More

Autonation Toyota did exactly what I asked them to do. Dan, my service advisor, was excellent. Dan, my service advisor, was excellent. More

Worst experience! !!! First, I had to call twice just to make an appointment. Both times the call went to an off site answering center and the first person was diffic !!! First, I had to call twice just to make an appointment. Both times the call went to an off site answering center and the first person was difficult to understand. I made an appointment for only an oil change the following week. When I arrived I was greeted by a service representative who took my information and was told she would call me when my car was ready. Three hours past and no phone call. I attempted to telephone service department. My call went to an off site location. I asked to speak with my service representative and was told that wasn't possible. Tried a different number. Again off site answering service. Was told they would try to have someone contact me later. Tried another number twice and finally talked with someone that told me my car was in the back and should be ready soon. Waited another hour. No call. Decided to have someone take me back to auto nation. Found my service representative. She tried to call back to garage twice with no success. I informed her that I wanted my car. We walked back to garage area and I was shocked to find out that my car was not even in garage for oil change yet. My car had been there for more than four hours and with an appointment and had not been touched. I asked for my keys and left with more four hours of my day wasted. I wonder if I would have had the same problem reaching the sales department. I do not plan on returning to the auto nation dealership for service or sales. More

Ms. Shevonie was amazing ! My car was taken immediately to the back. It was communicated a 4 hour wait, my car was fully serviced in 2.5 hours. Shevonie Shevonie was amazing ! My car was taken immediately to the back. It was communicated a 4 hour wait, my car was fully serviced in 2.5 hours. Shevonie offered me necessary services based on my cars needs, which wasn't much. Shevonie is my favorite service advisor and I try to see her whenever I come in. The waiting area was comfortable and offered internet service for my convenience. I was able to work remotely while I waited for my vehicle. 10++ More

Shelly is the absolute best! ! Very helpful and knows what she is doing! Would highly recommend her! ! Very helpful and knows what she is doing! Would highly recommend her! More