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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,044 Reviews

2,044 Reviews of AutoNation Toyota Fort Myers - Service Center

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March 14, 2022

Shantel was very friendly and knowledgeable. I sat outside and she came out to keep me updated on the status of my car and repairs needed. More

by ehughes10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was Shantel not Mario Paz. 5 stars
Mar 14, 2022 -

AutoNation Toyota Fort Myers responded

Hello, thank you for your kind review; we are happy to pass along your comments to Shantel here at AutoNation Toyota Fort Myers! Please don't hesitate to reach out if there's anything additional we can do for you.

March 14, 2022

Bad , to slow , bad costumer service . 3 hours for a oil chance .Not good . I not happy with your service . More

by Martha
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dan
Mar 15, 2022 -

AutoNation Toyota Fort Myers responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (239) 321-5413 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

March 14, 2022

It was an amazing service couldn't be more pleased. They were great!! Thank you! More

by Terry60ortiz@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Paz
Mar 16, 2022 -

AutoNation Toyota Fort Myers responded

Hello, We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

March 14, 2022

! was not too happy with the wait of over 4 hours to exchange 2 tires since I bought this car without prejudice but with an open mind that which being said I should have some recourse since the dealersh More

by dmc2511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Paz
Mar 16, 2022 -

AutoNation Toyota Fort Myers responded

Hello, thank you for leaving this detailed feedback about your experience with our dealership. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (239) 321-5413 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

March 14, 2022

Got there on time and was taken right in. Service was good, but I still have to come back for a key More

by Jmn1384jojn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg , Mario Paz
Mar 16, 2022 -

AutoNation Toyota Fort Myers responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2022

I bought my 2019 Toyota Corolla at AUTONATION and have been very satisfied with my car. I have dealt with many advisors and have received the same courteous, friendly and honest service by each one. Miche More

by KHART08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Mar 16, 2022 -

AutoNation Toyota Fort Myers responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

March 13, 2022

When I brought my car in for maintenance I told Michael Pino the service writer that I had a family situation that made it important for me to have the work done as soon as possible. He worked with me to s More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pino
Mar 14, 2022 -

AutoNation Toyota Fort Myers responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Fort Myers! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 13, 2022

Had an appt It took 2 days to get the service done with very little communication as to what was going on, Was told when called that the car was ready , got a ride an when I got there car hadn't even been More

by lazylane.johns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
toyota service dept
Mar 14, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Fort Myers take our reviews very seriously. Please call our General Manager at (239) 321-5413 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

March 13, 2022

Shelly is great at her job. Knowledgeable efficient and kind she focuses on helping the customer More

by james.larson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly , Mario Paz
Mar 14, 2022 -

AutoNation Toyota Fort Myers responded

Hello, thank you for your kind review; we are happy to pass along your comments to Shelly here at AutoNation Toyota Fort Myers! Please don't hesitate to reach out if there's anything additional we can do for you.

March 13, 2022

I am not sure how to start this! ! I am really upset, I went to get my tire pressure light issue taken care of since it was not turning off even if I had proper air pressure in the ti More

by arma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dont want to name the person
Mar 13, 2022 -

arma responded

I need this issue fixed without giving me another problem or wasting my time. Its like whenever i bring my car to fix one issue, they fix that issue but then they make the other issue bad so that i have to come again.

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