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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.1
2,033 Reviews

2,033 Reviews of AutoNation Toyota Fort Myers - Service Center

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October 24, 2023

Have been using their service department for work done under warranty. I usually wait and my Customer Care Specialist said that it would be done in and hour and a half and he was spot on. They did a gre More

by kegarvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvester Jennings
Oct 28, 2023 -

AutoNation Toyota Fort Myers responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

October 23, 2023

Was a great visit I brought my car in for an oil change and everything went very smoothly. The staff was super nice and they got everything done quickly and were great with their communication I would defi More

by Antony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Quinones
Oct 28, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 22, 2023

Good analysis of my car. Very helpful and attending staff. Gave 3 stars because I believe the supply fee of $50 is unnecessary and just another way of ripping money from the More

by Doriscaam1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
Oct 24, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

October 20, 2023

Excellent service as always. Pleased with the entire experience. We will never deal with a different service center. More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Quinones
Oct 22, 2023 -

AutoNation Toyota Fort Myers responded

Hi Steve, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 20, 2023

Come here to get my oil changed. In the five years I’ve had my car the price has doubled which seems crazy to me. This was the easiest I’ve gotten in and out (usually takes hours) bu More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
Oct 22, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (239) 321-5413 to discuss what we can do to help.

October 20, 2023

The rear window shading on my 2016 Toyota Avalon was bubbling and fading. I called AutoNation and they said bring it in as they installed the window shading when I bought the car. Three hours lat More

by EdFinan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arian
Oct 22, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 19, 2023

Courtesy and friendly personnel make this a place you want to go to vs have to go. More

by iplay10s2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Krogmann
Oct 22, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we appreciate you taking the time to leave us a response. If you ever need help, just give us a call. Happy motoring!

October 18, 2023

I don’t like it anymore,,I took my car for car issues ,, and they want to charge me $233.00 for the diagnostic on top of the problem,,, never happen before,,, More

by Choloteran1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parker ,,,
Oct 21, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Fort Myers take our reviews very seriously. If you are willing, please call our General Manager at (239) 321-5413 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

October 18, 2023

Friendly staff, efficient work. I’m not going to be forced into writing more. My time is valuable, I’m providing valuable information for your benefit. More

by Rpbogart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know there names.
Oct 18, 2023 -

Rpbogart responded

No

Oct 18, 2023 -

Rpbogart responded

No

October 18, 2023

Love Shelley, she's my service advisor, and she's great dealing with clients, and knowledgeable of the vehicle needs! Always ask for her whenever I need my vehicle serviced. More

by eecar12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley
Oct 21, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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