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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,046 Reviews

2,046 Reviews of AutoNation Toyota Fort Myers - Service Center

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June 20, 2022

In person this dealership has always treated me fairly and professionally. I had to mark it down for confusion when calling in with questions or scheduling appointments. More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Deluca
Jun 22, 2022 -

AutoNation Toyota Fort Myers responded

Hi Deb, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 18, 2022

Scheduling online and once I was with a Care Specialist excellent, things moved along fast and accurate. She reviewed previous visits and worked out service requirements. She kept me updated and I picked u More

by plncdr1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Hernandez (A+)
Jun 22, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Fort Myers and we hope to be of service again in the future.

June 18, 2022

Orlando was amazing. He was professional and attentive. I found the surrounding Service Specialist to be rude and very un happy. No eye contact, no greeting. I was very s More

by Clarkek23
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
Jun 22, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

Jun 23, 2022 -

Clarkek23 responded

Just an FYI. We have called and texted our service person twice and he has yet to response. My review next time will include this experience

June 17, 2022

Always giving excellent service even when I have an emergency without an appointment. Mr. Pino helped me to get my vehicle back in working order in a short time. More

by Sonsetterob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pino
Jun 19, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2022

I like the service advisors but the wait time is unacceptable . 2.5 hours for an oil change and tire rotation plus they damaged my hood bug shield and failed to tell anyone. More

by joemonte155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley C.
Jun 18, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you.

Jun 18, 2022 -

joemonte155 responded

Feel free to call my cell at 570-575-9053.

June 16, 2022

Tommy was my service representative. Very Knowledgeable and Thorough. This was m first service. I drive to this location from Punta Gorda and will continue to do so. More

by kathleenkershaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy
Jun 17, 2022 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 16, 2022

I have the best Advisor, Dan. He always works with me and keeps me informed. Got me right in and out in approx 1hr. More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Jun 17, 2022 -

AutoNation Toyota Fort Myers responded

Hi Sharon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 16, 2022

I was helped right away even though I arrived early. Everyone was friendly and helpful and kept me informed of what needed to be done on my car and the progress. More

by parkin71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Jun 17, 2022 -

AutoNation Toyota Fort Myers responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 16, 2022

Service visit was as I expected. Prompt, courteous, and I was kept up to date with progress. More

by vonfiener
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I, forgot
Jun 17, 2022 -

AutoNation Toyota Fort Myers responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 16, 2022

I have been using AutoNation Ft Myers since 1978. They have always treated me fairly whether it was sales or service. More

by drsedgwick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Krogmann, my service representative, is excellent. Lets you know how long it will take, discusses any additional concerns with you, keeps you informed.
Jun 19, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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