AutoNation Toyota Fort Myers - Service Center

Deje mi carro porq tenía un problema y me dijeron q solo era conectar unos cables q todo estaba bien, pero q si yo quería aprovechar y de una vez reemplazar una caja de fusibles q estaba rota, yo dije q si, era conectar unos cables q todo estaba bien, pero q si yo quería aprovechar y de una vez reemplazar una caja de fusibles q estaba rota, yo dije q si, después de eso cuando me llamaron para retirar el truck me dijeron q el costo era casi de $800 dólares, los pagué sin problema, pero cuando empecé a manejar el truck me di cuenta q seguía con el mismo problema, la falta de fuerza. Creo q estuvo extremadamente costoso el arreglo y la verdad nunca se solucionó el mayor de los problemas ya q después en la factura me dejaron señalado q para arreglarlo por completo tendría que pagar casi $4,000 dólares, eso es una falta de respeto com los clientes, por lo que he escuchado de ese dealer es que le cobran a la gente esta vida y la otra y ahora lo confirmé ya que las malas referencias son justas More

Es un diler que trabaja para q el cliente salga contento y sstisfecho son muy profecionales y sstisfecho son muy profecionales More

Appointments are not taken in to considerations, my car waited for a hour. Just for a oil change, very frustrated with the wait time. Also, training other employee,,,,,, No, reminder sticker placed in c waited for a hour. Just for a oil change, very frustrated with the wait time. Also, training other employee,,,,,, No, reminder sticker placed in car. Feel like rush job!! More

Greg was great. I was seen on time and the recall issue was done in less than an hour. I was seen on time and the recall issue was done in less than an hour. More

I Always get A1 care in service with DAN DIXON, He is the reason I keep coming back to AutoNation Toyota Fort Meyers. reason I keep coming back to AutoNation Toyota Fort Meyers. More

They were kind, efficient and helpful. I waited a little longer than usual due time it being a Saturday but, still did not mind a bit. I waited a little longer than usual due time it being a Saturday but, still did not mind a bit. More

Absolutely worst service department. I was in to have my vehicle service and had an appointment already scheduled for 2pm. It took half hour to be in acknowledged and was even checked in I was in to have my vehicle service and had an appointment already scheduled for 2pm. It took half hour to be in acknowledged and was even checked in by an advisor until 3:30. I finally left the dealership at 5pm so why does it take almost 3 hours to have an oil change especially with an appointment. This isn’t the first time I have had service issues with this dealership so not an isolated incident. Very disorganized service department. You can tell they don’t even care and waiting are is a total joke you to pay for every refreshment unlike every other dealership. You are paying so much for their services, you would think they can get the details right. It’s time to go back to Germain in Naples where they actually care and want your business, I will gladly drive 45 minutes farther to not deal with Auto-nation’s crappy service More

I DID HAVE SVERAL GOOD VISITS TO THIS DEALERSHIP, HOWEVER THIS WAS NOT ONE OF MY BETTER ONES. WAITED 2 1/2 HOURS FOR OIL CHANG AND TIRE ROTATIONS AND THEN HAD TO ASK IF MY CAR WAS FINISHED YET AND I GOT THIS WAS NOT ONE OF MY BETTER ONES. WAITED 2 1/2 HOURS FOR OIL CHANG AND TIRE ROTATIONS AND THEN HAD TO ASK IF MY CAR WAS FINISHED YET AND I GOT AN ANSWER: "GIVE ME TEN MINUTES TO CHECK". THAT ADDED TO THE TIME...OH THEN THEY MISPLACED MY CAR KEYS? More

I was not very happy with the service that I received the last two appointments. The first one I waited for two hours I specifically told the guy that I needed the work done in three hours! The last one, s last two appointments. The first one I waited for two hours I specifically told the guy that I needed the work done in three hours! The last one, same issues, the work was not completed. My appointment was at 10:45, got the car back after 2:00 pm for just oil change. Seriously!! More

Shelley was wonderful to work with and was very patient with me as we figured out my service package situation from another dealer. Fantastic experience! with me as we figured out my service package situation from another dealer. Fantastic experience! More