AutoNation Toyota Fort Myers - Service Center
Fort Myers, FL
2,033 Reviews of AutoNation Toyota Fort Myers - Service Center
I been here a lot. But this Time it was bad. I was about to get the manager. No one talked to me like they always do before my car was taken back for oil change. I wait But this Time it was bad. I was about to get the manager. No one talked to me like they always do before my car was taken back for oil change. I waited over hours for just an oil change. They told me they tried calling me. But he got a hold of me on my cell and could have said my name out loud. I found out the lady put my phone wrong and he tried blaming me for wrong number. Not my handwriting. Every other time I been here everything was great not this time not happy. How I was treated More
Dealership is okay, but what matters is the person who takes care of it at the end. This time around I had a great experience getting my car taken care of. Most thankful for Anthony Jane who went way beyo takes care of it at the end. This time around I had a great experience getting my car taken care of. Most thankful for Anthony Jane who went way beyond to listen and take care of my car. After a bad experience last time he made sure my car was in good condition, explained to me what needed to be done and had great customer service skills. More
The dealership has been in this location for years. I have bought my truck and car from this location. They have always provided great service and I have always valued my Toyota vehicles because I beli I have bought my truck and car from this location. They have always provided great service and I have always valued my Toyota vehicles because I believe this brand is the best in the automotive industry. They are reliable vehicles and hold their value for a reason. More
Maintenance rep Michelle was so helpful. She explained and cared that I knew what I was getting. She explained everything in terms of importance She explained and cared that I knew what I was getting. She explained everything in terms of importance More
I was pleasantly impressed with the work AutoNation did on my car and the way they handled things. My car was repaired well. However, I found it to be dirtier than I would have expected and am still havi on my car and the way they handled things. My car was repaired well. However, I found it to be dirtier than I would have expected and am still having to resolve some of that. More
They gave my car a good check up and now it runs like new. That's pretty good when the car is 20 years old. Parts had to be ordered so they had my car for 2 nights. I was given a ride home and picked new. That's pretty good when the car is 20 years old. Parts had to be ordered so they had my car for 2 nights. I was given a ride home and picked up when the car was ready. It was $1000 more than I expected but fortunately, I was able to cover it. More
I had never had a bad service here until I bought a new car in 2022. Not only have they not provided my 2nd key fab after many attempts to ask about it but they also talked me into ToyotaGuard and did not car in 2022. Not only have they not provided my 2nd key fab after many attempts to ask about it but they also talked me into ToyotaGuard and did not even rinse my car after my 1st service! Not like previous services with my Toyotas not purchased from them! So disappointed! More
The staff is always welcoming, pleasant, knowledgeable, consistent and keep a smile on their faces. The customers happiness is their main goal. I don’t take my car to any other place for service. consistent and keep a smile on their faces. The customers happiness is their main goal. I don’t take my car to any other place for service. More