AutoNation Toyota Fort Myers

I hate to shop for cars but my son was in desparate need I hate to shop for cars but my son was in desparate need of new transportation. He and I looked across the street the day before at another dealershi I hate to shop for cars but my son was in desparate need of new transportation. He and I looked across the street the day before at another dealership where I had purchased two cars previously. We checked out a 2009 corolla and were offered a deal after an hour or so that we thought was reasonable. I left without buying so we could arrange financing. The next day I decided to check out the new toyotas before closing the deal. We ended up buying a BRAND NEW corolla for less than $1000. more. The other car had 38000 miles on it. I looked at other models and was surprised how reasonable the prices were. By the way ,our salesman Dale was GREAT and we will go back to Toyota for our next purchase. Give it a try,you won't be disappointed. They also have great financing available right now. More

Will buy my next car from them. Great Experience..A\Everyone there was very helpful. They were fast and very friendly. I would recommond it to anyone. Experience..A\Everyone there was very helpful. They were fast and very friendly. I would recommond it to anyone. More

I went to FT Myers Toyota with very high expectations and left very satisfied. The salesperson Carol Sherman was excellent. She was very patient with me, answered all of my question and help me the get the b left very satisfied. The salesperson Carol Sherman was excellent. She was very patient with me, answered all of my question and help me the get the best deal ever! I've a Ft. Myers Toyota costumer for 10 years. Iam looking forward to the next 10. More

Have bought two Toyotas with Blair as salesman each time. Appreciate the time he takes to do the math, explain the different options. Apart from selling a quality product, he's a most pleasant person to deal Appreciate the time he takes to do the math, explain the different options. Apart from selling a quality product, he's a most pleasant person to deal with; friendly, patient, intelligent. He's something of a personal friend by now. When I'm looking to buy a new car, if Blair isn't at the dealership at the time, I would not deal with anybody else; I'd wait for Blair to be available. He's a hug asset to Fort Myers Toyota. I came in to service my previous car, a Corolla, and ended up buying a Camry. Rayne Golay More

Very friendly and professional without pressure. Accommodating and forthright in giving the information requested without high pressure salesmanship. We appreciate this as we have knowledge of car Accommodating and forthright in giving the information requested without high pressure salesmanship. We appreciate this as we have knowledge of car value etc. Very accommodating when asking questions after the sale. More

Marc Perdue worked with us from the time we came into the dealership until we drove off with the new Tacoma truck. He assisted us with getting insurance and took the time to make sure the vehicle was in per dealership until we drove off with the new Tacoma truck. He assisted us with getting insurance and took the time to make sure the vehicle was in perfect condition before we left. The entire process was completely stress free and a great car buying experience. Marc is very knowledgeable about the Toyota brand and answered all questions about the truck. We highly recommend Marc and Fort Myers Toyota to everyone in the Fort Myers area to get them into a great vehicle. More

The Sales Consultant was very helpful. He listened to what I was looking for, found a car in my price range and met all my needs. He didn't put any pressure on me and we were able to close the deal quick what I was looking for, found a car in my price range and met all my needs. He didn't put any pressure on me and we were able to close the deal quickly. More

Great customer service. Great prices and alot to pick from. Very helpful in picking out what vechicle is best for me. Nice clean and professional building. Everyonre is so helpful. Even down to Tiffany O from. Very helpful in picking out what vechicle is best for me. Nice clean and professional building. Everyonre is so helpful. Even down to Tiffany Oleson. She followed through with making sure we got our tow package and invited to a customer appreication dinner. More

I just leased a New 2010 Toyota Prius. This has to have been the best experience that I have had at an Auto Dealership in my 40 years of buying cars. The salesman, Blair Roskow, listened and was concerned been the best experience that I have had at an Auto Dealership in my 40 years of buying cars. The salesman, Blair Roskow, listened and was concerned with my requirements. No high pressure at all. More

On Sunday, Aug. 8, 2010, my wife and I visited Ft. Myers Toyota and were greeted by salesman Dave Mulholland, Jr. During our visit, we test drove a 2008 Toyota Matrix XR, VIN 2T1KR32E58C700591. We left unde Toyota and were greeted by salesman Dave Mulholland, Jr. During our visit, we test drove a 2008 Toyota Matrix XR, VIN 2T1KR32E58C700591. We left undecided. On Sunday, Aug. 9, I sent the following e-mail to Dave: Hello Dave, Thanks for showing Jamey and me the 2008 Toyota Matrix XR on Sunday, August 8. You provided a price of $14,490 plus dealer fee of $588, tax and tag. You also agreed to switch the tires to Michelin and correct the warped brake rotors. We have discussed our finances and feel that we will are able to afford $14,000. The final sale would, of course, be contingent on another inspection and test drive. Please let me know if this is agreeable - I would have to transfer some funds which would probably take about one week to accomplish. In the interim, I could provide a deposit. Respectfully, Ken Hirsch On Tuesday, Aug. 10, I called the dealership and spoke to a sales manager. I mentioned the email that I sent and that I hadn’t received a reply from Dave. He explained that Dave was off, but he would contact him and have him call me. That afternoon, Dave returned my call. He said he would contact me when he returned to work on Thursday, Aug. 12. On Thursday morning, Aug. 12, I called Dave’s cell phone. He was on his way to work. He said he would speak to the sales manager and call back. After several telephone conversations with Dave and Sales Manager, Steve Meyer, I agreed to purchase the vehicle for $13,900.00 equipped with the original tires, providing the vibration and brake rotor feedback issues were resolved. I was faxed an Agreement to Purchase document which I signed and returned by FAX. A $500.00 deposit was charged to my MasterCard. I advised Dave that I needed to transfer funds and would advise him of the progress. On Monday, Aug. 16, I received a call from Dave stating, “I have some bad news and some good news”. He went on to say that the vibrations were caused by a crack in the frame and the car was sent to auction. He said another ‘off-lease’ Matrix XR with identical features (color, options, etc.), but with 1,000 fewer miles was available in Orlando and he would have it delivered to Ft. Myers. On August 21, 2010 an e-mail was sent to the General Manager, Bobby Yoxall; Sales Manager, Steve Meyer; & salesman, Dave Mulholland describing the above events. On August 23, I received a phone call from Carlos Perez, Sales Manager. He mentioned that the ‘other’ Matrix which was too obtained from Orlando had sold ‘above-book’ and was not obtained. He asked if I wanted them to continue looking for another car. Since I live 60-miles from the dealer and it would not be convenient to view cars they thought would interest me, I asked that the $500.00 deposit be refunded to my credit card. Mr. Perez said it would be done that day. I was able to access the CarFax report and the following comments were noted: 08/10/2010-Online Listing-Vehicle offered for sale 08/11/2010-Fort Myers Toyota-Vehicle Sold 08/13/2010-Toyoya Certified Dealer-Offered for sale as a Toyota Certified Used Vehicle 08/14/2010-Florida MVD, Naples, FL-Vehicle purchase reported 08/14/2010-Florida MVD, Naples, FL, Title #0099414762-Title issued or updated, Registration issued or renewed, New Owner reported, Registered as personal vehicle, Loan or lien reported. On August 28, I received a call from Dale Newman, Finance Manager at Ft. Myers Toyota asking, “How do you want my deposit returned?” I couldn’t believe that the credit card refund had not already been issued. I described the entire transaction to Mr. Newman and he agreed that “it did not sound right”. He said he would check in to the matter and call me on August 30th. It is now August 31 and I have not received his call. Since the vehicle was a “Toyota Certified Used Vehicle” and was supposed to have undergone a 160-Point Quality Assurance Inspection which includes a comprehensive check of the frame, structure & underbody, I don’t believe that the car had a cracked frame as I was told. Ft. Myers Toyota accepted my deposit of $500.00 on August 12 and was party to an Agreement to Purchase which it did not honor. Subsequent CarFax records support that the vehicle was sold to another party. Based upon this experience, I feel that Ft. Myers Toyota is guilty of deception, fraud, and unfair business practices More