AutoNation Toyota Cerritos - Service Center
Cerritos, CA
1,029 Reviews of AutoNation Toyota Cerritos - Service Center
Service representative was friendly and I don't have any complaints about her, but when I picked-up the car, I gave the attendant the pink paper and I waited about 40 minutes but did not get my car. I asked complaints about her, but when I picked-up the car, I gave the attendant the pink paper and I waited about 40 minutes but did not get my car. I asked someone working there again, and finally he got my car. I am dis-satisfied with the pickup service. More
Had a great costumer service with Carlos, the only issue was how my car was delivered after installing all four tires with white glue or some type of white material around all four rims (looked really bad a was how my car was delivered after installing all four tires with white glue or some type of white material around all four rims (looked really bad and duty) incredible after paying almost $900 how can a car be giving to a costumer without being clean, and yes they cleaned it after me asking but came back looking almost the same… never before had install tires with that issue before… Please inspect your work before returning the car to your costumers …. I ended paying for someone outside to clean all the four tires to look neat without all the white around the rims More
I have a Ford Expedition that I have a service plan for thru Autonation. Toyota Cerritos has had no interest in doing any service on my vehicle beyond the bare minimum oil change. This past time I aske thru Autonation. Toyota Cerritos has had no interest in doing any service on my vehicle beyond the bare minimum oil change. This past time I asked them to do a Air Conditioning service & fill up my Freon but I was basically flat out refused. This is a basic type of service I was refused. Very very frustrating More
Scheduling the service appointment was great. When I arrived I was promptly attended. Personnel were great -- on phone and in person. When I got my car back was vehicle's interior had been wip When I arrived I was promptly attended. Personnel were great -- on phone and in person. When I got my car back was vehicle's interior had been wiped down. I was very pleasantly impressed More