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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,032 Reviews

1,032 Reviews of AutoNation Toyota Cerritos - Service Center

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October 28, 2022

This dealership takes care of their customers! They always check up, follow up, and overall help their customers in any way they can. I’m so impressed with their customer service. They are a littl More

by Amberlee23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 06, 2022 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 27, 2022

Had great help with maintenance on my car and was complete before the promised time More

by exodo1martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 06, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 26, 2022

I have almost no trust for this dealership. When my wife bought her car, we were told the warranty lasted the length of time we owned the car. The person I dealt with yesterday in the Service More

by Waynemyles1974
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't recall. It was a Latina.
Nov 03, 2022 -

AutoNation Toyota Cerritos responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (562) 802-4000 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

October 24, 2022

Came here for a complimentary oil change for my car. Estimated time was slightly quicker than expected. Everything went smoothly and I have absolutely no complaints. Would definitely come back here if I More

by SupraManlet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oswaldo Zamora, Lisa Parasrami
Oct 31, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2022

Very good customer service and clean also fix it right the first time and on time. More

by setthachum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 31, 2022 -

AutoNation Toyota Cerritos responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 22, 2022

My experience was excellent. Service was honest and she called me to give me updates regularly. Car was ready when she said it would be. Thanks More

by Weeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 29, 2022 -

AutoNation Toyota Cerritos responded

Hi Weeks, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2022

Supervisor came to service as soon as I drive in before my appointment on 3:00pm. Car service completed on time. More

by jeffreypan888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nevarez
Oct 28, 2022 -

AutoNation Toyota Cerritos responded

Jeffreypan888, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 20, 2022

Never disappointed with this dealership. Always great customer service and very professional. All the way from the service manager to the porters who bring the vehicle down after service. Th More

by jamierae20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adriana Maldonado, Sydney Schrudder, Jocelyn P. , Stefanni Sanchez
Oct 28, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 20, 2022

Professional, friendly, and informative. I was there a long time, but it was an easy visit. More

by cferran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo Frias
Oct 28, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 20, 2022

The customer service, speed, and competence of the service department is top notch. I recommend them to anyone needing service on a Toyota. More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 28, 2022 -

AutoNation Toyota Cerritos responded

Hi Fred, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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