Back

AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,034 Reviews

1,034 Reviews of AutoNation Toyota Cerritos - Service Center

Sort by
November 21, 2022

Car pick-up available at 12:40pm, when supposedly done at 11am, per Ali. No delay notification was received. More

by Elita Gabriel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ali
Nov 23, 2022 -

AutoNation Toyota Cerritos responded

Hi Elita, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (562) 802-4000 so we can assist you further.

November 17, 2022

I was advised of the recommendations needed on my car. I asked for a discount and a 10% discount was applied. Thank you for the excellent customer service and communication. More

by Yolanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Moran
Nov 21, 2022 -

AutoNation Toyota Cerritos responded

Hello Yolanda! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2022

I have been Customer since 2001 and kept comming ever since for service just bought a Toyota corolla and very satisfy with your service and customer service. More

by IrmaRodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Hernandez
Nov 21, 2022 -

AutoNation Toyota Cerritos responded

Hello, We appreciate you taking the time to leave us a response, If you ever need help, just give us a call. Happy motoring!

November 15, 2022

Great customer service, honest and fair, dealer will work with you with regards to service and customer budget More

by casillasangel14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 18, 2022 -

AutoNation Toyota Cerritos responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2022

Michelle at Cerritos Toyota was very friendly and efficient. She has great people skills. We had a pleasant & successful experience on Monday 11/14. More

by Patbivona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
Nov 19, 2022 -

AutoNation Toyota Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 15, 2022

In my experience this dealership’s maintenance department has alway been thorough and honest. I highly recommend them. More

by asaint2
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo Frias
Nov 14, 2022 -

asaint2 responded

I am very pleased with the service at AutoNation. They have been honest and helpful every time. I highly recommend them.

Nov 18, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future.

November 14, 2022

I received great customer service from David. He took the time to go over some of the services my car needed and provided options. More

by Camposmarisol576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Nov 18, 2022 -

AutoNation Toyota Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 13, 2022

I visited the service center to get a oil change. Service was great, car was ready when he said it was and the cafe was a bonus. I had just got off work and went straight there so I was able to hav More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor was great
Nov 17, 2022 -

AutoNation Toyota Cerritos responded

Hi Cindy, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 11, 2022

Quick, efficient, paperwork prepared in advance; but additional recommended work wasn't explained in terms I could understand, so I declined. More

by BJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 19, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!

November 10, 2022

Good service, accommodating,, reliable,, easy schedule for service . Accessible, staff takes care of ur car. More

by daisybiluan5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia
Nov 18, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

...
46
...