AutoNation Toyota Cerritos - Service Center

Great questioner service, they answered every phone all and were able to answer our questions. When the car was diagnosed we got a phone call to request authorization to work on our car and discussed price and were able to answer our questions. When the car was diagnosed we got a phone call to request authorization to work on our car and discussed prices. Great experience over all More

Came with appointment and my car was ready really fast. They explain everything very well. They explain everything very well. More

I don’t remember her name , I think Michelle in Cerritos ca was awesome. The service people helped me get coffee from behind the snack bar. The only thing is the shuttle was once a day. 50/50. No shuttle , ca was awesome. The service people helped me get coffee from behind the snack bar. The only thing is the shuttle was once a day. 50/50. No shuttle , no ride, 2 hrs waiting to say your car is ready now More

I came in with no appointment and they were quick to take me in and fulfill my needs. They told me that the car would be done ay 3:30pm and it was. me in and fulfill my needs. They told me that the car would be done ay 3:30pm and it was. More

Stephanie was great. She communicated properly and kept me updated on the progress of the vehicle repairs and was always gracious and super positive. She is the reason I She communicated properly and kept me updated on the progress of the vehicle repairs and was always gracious and super positive. She is the reason I would bring my vehicle back for future service. More

Like always, I have been assisted to have the best service and feel confident that my car is in good hands. Thank you! service and feel confident that my car is in good hands. Thank you! More

Carlos Lopez is the best. I NEVER have a worry when I leave my truck with him for service work I NEVER have a worry when I leave my truck with him for service work More

Took my car in for 25,000 service and it cost me $400. 00 to keep the warranty in effect. $300.00 to change the brake fluid. This is far too expensive for a new car. 00 to keep the warranty in effect. $300.00 to change the brake fluid. This is far too expensive for a new car. More

Before giving the estimation for any service related stuff, Toyota should diagnose it. There should not be a very high fee for diagnosis. Charges are also very high. People working are good enough. stuff, Toyota should diagnose it. There should not be a very high fee for diagnosis. Charges are also very high. People working are good enough. More

I have been using the service department for several years, and I have always observed that the cashiers look sad and like they don't enjoy their jobs. I'm beginning to wonder about the management of th years, and I have always observed that the cashiers look sad and like they don't enjoy their jobs. I'm beginning to wonder about the management of that department. Something must be going on behind the scenes to make the employees so unhappy. More