AutoNation Toyota Cerritos - Service Center

quick to get an appointment , advisor Asghar was courteous , prompt and honest.my car was ready in no time. courteous , prompt and honest.my car was ready in no time. More

Accomodating and good quality service. No hassle experienced and they took really good care of my car. No hassle experienced and they took really good care of my car. More

Great customer service by Ali Asghar Tremasi. I do enjoy using this dealership as my goto for services because its close to my house. Unfortunately I sometimes have to wait at the dealer. Here is I do enjoy using this dealership as my goto for services because its close to my house. Unfortunately I sometimes have to wait at the dealer. Here is where i recommend an improvement, why is there no complimentary coffee…not even free water. Sure there is a mini cafeteria but we all dont want to by lunch. The 3 other dealers i have been to have free pastries, coffee and a water/fountain drink machine. Honestly the coffee alone makes the wait seem a lot faster. More

My experience with Service at AutoNation of Cerritos wasn't so good. The service advisor was impatient and they didn't service the car properly. I have emailed the Service Manager and have had no respo wasn't so good. The service advisor was impatient and they didn't service the car properly. I have emailed the Service Manager and have had no response. More

Fast and clean service. Very professional employees and friendly. Looking forward for the next service Very professional employees and friendly. Looking forward for the next service More

Put a snow tire on my car (not matching) and damaged rim. Refuse to accept responsibility and say it’s “curb damage.” Refuse to accept responsibility and say it’s “curb damage.” More

This is our second Toyota that we have been getting repaired at Toyota of Cerritos service department, they have been good about keeping me informed And fixed the problem with our vehicles. repaired at Toyota of Cerritos service department, they have been good about keeping me informed And fixed the problem with our vehicles. More

Service advisor Trevor Lopez provided excellent service, prompt to return call(s), helped arrange service appt, very pleasant and helpful. prompt to return call(s), helped arrange service appt, very pleasant and helpful. More

Miguel was a great advisor, he also let me use my 15 % discount coupon. When my car was ready I received a quick text message. Please keep sending us coupons so that services are more affordable because discount coupon. When my car was ready I received a quick text message. Please keep sending us coupons so that services are more affordable because I want to keep using your services since I want the top mechanics to keep my car safe on the road. More

drive up service. Waited approximately 15 minutes before being help by service advisor. Service went okay after that. They finished the car timely. No evidence that th Waited approximately 15 minutes before being help by service advisor. Service went okay after that. They finished the car timely. No evidence that they checked tire pressure of the spare. I have a five tire rotation that has never been followed. More