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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,035 Reviews

1,035 Reviews of AutoNation Toyota Cerritos - Service Center

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April 12, 2023

They know the work. Use original Toyota inventory. My car is taken perfect care by them More

by s.b.kansara07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Harnandez
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Apr 26, 2023 -

AutoNation Toyota Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 12, 2023

Daniel was very friendly and pleasant. He explain in detail what was previously recommended and what services I currently need for my car. More

by myuotang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Apr 26, 2023 -

AutoNation Toyota Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 12, 2023

I spent an unbelievable amount on the regular maintenance, I’m certain over 3 times as much as the corner maintenance shops. Was told the wait would be 2 hours so I stuck around…4 hours later I w More

by She. Clevah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not their fault
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Apr 26, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (562) 802-4000 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

April 11, 2023

Nathalie Mendez did an excellent job and gave us excellent customer service. She was very efficient. More

by Soonpark818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathalie Mendez
Report | Print
Apr 26, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 09, 2023

Efficient, and helpful. I did not have an appointment and they were still able to accommodate me in a timely manner. More

by Ayalanini1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathalie Mendez
Report | Print
Apr 26, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2023

Service was great and on time! Daniel was super helpful in getting me back in the road in time! More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Araujo
Report | Print
Apr 26, 2023 -

AutoNation Toyota Cerritos responded

Hi Janet, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 07, 2023

Daniel was very knowledgeable and helpful when I brought my car in for a service check. More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Apr 26, 2023 -

AutoNation Toyota Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 06, 2023

Todo el personal muy amable lo único k es mucho tiempo la espera para k salga el carro del servicio More

by Guadalupe Pérez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicio
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Apr 09, 2023 -

AutoNation Toyota Cerritos responded

Hola Guadalupe, ¡es genial leer comentarios tan maravillosos sobre tu reciente experiencia con nosotros! No dude en llamarnos si alguna vez necesita algo. ¡Sé seguro en el camino!

April 06, 2023

This is our second Toyota Corolla and we are very happy with the car. David Kwon is our service guy and he does an outstanding job for us. Thank you David Kwon More

by rovertoestrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kwon
Report | Print
Apr 26, 2023 -

AutoNation Toyota Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 05, 2023

Thank you Daniel for getting me out on time! Looking forward to my next visit. More

by Jackie
Recommend Dealer
Yes
Employees Worked With
Daniel Araujo
Report | Print
Apr 07, 2023 -

AutoNation Toyota Cerritos responded

Hi Jackie, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

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