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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,034 Reviews

1,034 Reviews of AutoNation Toyota Cerritos - Service Center

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May 19, 2023

Toyota of Cerritos was so welcoming and friendly. I always worry about coming to a dealership and knowing I’m going to be forced into something I don’t want but the service department was so nice and More

by shelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiro
May 22, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 19, 2023

Great customer service when bringing my car in for a serving. Prompt and courteous as well as thorough More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
May 22, 2023 -

AutoNation Toyota Cerritos responded

Hi Michelle, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 18, 2023

Excelente atención y amabilidad. . el personal muy calificado, aclaran todas las dudas con mucha amabilidad More

by joelescalante11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember
May 18, 2023 -

joelescalante11 responded

Yes

May 22, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2023

This dealership was quick, helpful, and reliable and the service was excellent for what I came in for today. More

by erikamonique0802
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
May 17, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

May 15, 2023

Always treated well. Never felt pressured .Service staff are courteous.They communicate clearly about what needs done. More

by guinanlb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oswaldo Zamora
May 18, 2023 -

AutoNation Toyota Cerritos responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 12, 2023

Always very professional and courteous. Claudia was friendly and got me in and out of there efficiently and quickly. More

by Derf18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia
May 16, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 09, 2023

The quality of the work that was done was excellent. I was very pleased and would highly recommend that service center. I almost went as far as calling them to tell them how good l thought it was. More

by chefpop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
May 11, 2023 -

AutoNation Toyota Cerritos responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 06, 2023

Staff was very kind but ine of technician made mistake when he was doing maintenance my car, he didn’t complete close engine oil cap. So the engine oil was leaking, I have to go back to dealership for ret More

by Arine0213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
May 09, 2023 -

AutoNation Toyota Cerritos responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Cerritos. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 802-4000 to discuss what we can do to help.

May 06, 2023

Everyone is very helpful and genuinely try to make the experience positive and get you out in a timely manner. More

by Gonzalez.Moreno.mona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
May 09, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2023

Easy to make appointments and drop off your car. Been coming for years to service all my toyotas More

by Zar33n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
May 09, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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