Back

AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,034 Reviews

1,034 Reviews of AutoNation Toyota Cerritos - Service Center

Sort by
May 25, 2023

Very efficient, love the service and the helpful environment that provides every time I bring my car for service More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia Noguera
May 29, 2023 -

AutoNation Toyota Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 25, 2023

I always go to Cerritos, they are friendly, fast and efficient. While I waited for my car to be serviced, I stopped by the front sales area and asked a few questions and they were happy to help also. More

by alrodgers5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
May 29, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 25, 2023

I have purchased two vehicles and they do all my service. I appreciated the way in which they reviewed my vehicle history to determine the most appropriate and cost-effective work to keep it service sched More

by chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake B.
May 29, 2023 -

AutoNation Toyota Cerritos responded

Hi Chuck, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 25, 2023

Thanks for your kindness I am so satisfied to get the services. Sure to be here for the next time More

by Dannypark0913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul lee
May 29, 2023 -

AutoNation Toyota Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 22, 2023

Went in for service on my truck. Great experience. David was very helpful. Always a great experience here. More

by Noe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kwon
May 24, 2023 -

AutoNation Toyota Cerritos responded

Hi Noe, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 22, 2023

The service is always efficient and thorough here at Toyota Cerritos. The people who I’ve worked with have been very knowledgeable and helpful. More

by Ajyx0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzy
May 24, 2023 -

AutoNation Toyota Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 21, 2023

Amazing customer service Nathalie was an amazing service writer and took good care of my vehicle. Definitely recommend 5 stars ⭐️ ⭐️⭐️⭐️⭐️ More

by Alexanderfajardo17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathalie
May 23, 2023 -

AutoNation Toyota Cerritos responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 20, 2023

I took my car to have it painted,at first they told me,that they didn't have a rental car ableable until six months later,so I used my own,and then, that my car was going to be ready in two weeks,it to More

by santanam100
Service Communication
Recommend Dealer
No
Employees Worked With
Cory
May 23, 2023 -

AutoNation Toyota Cerritos responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (562) 802-4000. We hope to hear from you.

May 20, 2023

Friendly and knowledgeable service advisors. I didn’t mind the wait, though it took longer than usual being a Saturday, because the lounge is very comfortable and inviting. More

by mmosca2215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Araujo
May 23, 2023 -

AutoNation Toyota Cerritos responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

May 19, 2023

Paul was so kind and professional. Would recommend looking for him when you go Cerritos Toyota. More

by young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Lee
May 22, 2023 -

AutoNation Toyota Cerritos responded

Hi Young, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future.

...
28
...