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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,034 Reviews

1,033 Reviews of AutoNation Toyota Cerritos - Service Center

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July 03, 2023

Good service, except took longer than estimated. Don't have enough more words to make 15. More

by annakern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 06, 2023 -

AutoNation Toyota Cerritos responded

Hello Annakern, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 03, 2023

Everything went real smooth on time and very friendly see you again real soon thanks More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Jul 06, 2023 -

AutoNation Toyota Cerritos responded

Hi Sharon, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2023

Normally good experience service writer a 0 said he would let know when my truck was done would text me an 1hour and a half took longer I know things happen not a problem but when I went to check on my truck More

by Bgred10762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the writers name
Jul 05, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (562) 802-4000. We hope to hear from you.

June 30, 2023

Ms. Mayumi Julian gave absolutely a wonderful job I highly appreciate her assistance! Will surely come back More

by alainbustamante2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ms. Mayumi Julian
Jul 04, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 30, 2023

Nathalie Mendez did a great job. Highly recommend coming to Autonation Toyota Cerritos for service! More

by MLOPEZ1057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathalie Mendez
Jul 04, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future.

June 29, 2023

I went to this dealership to get my car serviced. My appointment was at 10:20am. Although the check in process was fast, the time to get my car took way too long. And it seem there wasn't many cars t More

by evelin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
N/a
Jul 03, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2023

Oswald was great, overall service was great, he fully explained all aspects of service. I would recommend to friends.. Keep up the good work. More

by Belind09
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Oswaldo Zamora
Jul 03, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 29, 2023

I came in for my 60,000 mile check up on Wed. , 06-28-23. Ali Asghar Tremsi was my service adviser. He was pleasant, efficient and one of best advisers I have had the pleasure of working with. More

by Rocky
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ali Asghar Tremasi
Jun 29, 2023 -

Rocky responded

On June 28, 2023, I brought my car in for the 60,000 mile check up. Ali Asghar Tremsi was my service advisor. He was pleasant, efficient and one of the best advisers ever. My scheduled appointment was 10:20; I arrived at 10:15. Ali immediately helped me. He explained, in detail, the work that my car required. This is, by far, he best service I have received and I have been a customer for many years.

Jul 03, 2023 -

AutoNation Toyota Cerritos responded

Hi Rocky, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Cerritos. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 28, 2023

David was respectful and professionally attended to all my needs and concerns. Good attitude. Knowledgeable. More

by string5bass
Workmanship
Recommend Dealer
Yes
Employees Worked With
David
Jul 01, 2023 -

AutoNation Toyota Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 28, 2023

They have very great customer service very helpful and very patience and also very great listeners. Mayumi Julian and Bianca Medrano More

by lldrivera1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mayumi Julian and Bianca Medrano
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