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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,032 Reviews

1,032 Reviews of AutoNation Toyota Cerritos - Service Center

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July 10, 2023

All team members are professional the location is efficient and organized. This has been a better experience than our experience with Fors. More

by Mama Bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jul 13, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 09, 2023

I was frustrated, I bought a 2021 18,000 mi. Honda Accord in Oct 2022 at this Toyota dealership. I brought my car in for 5000 mi basic car servicing which was under warranty. Because it More

by Jerry Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
7471 Ryan Mitchell
Jul 12, 2023 -

AutoNation Toyota Cerritos responded

Hi Jerry, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 08, 2023

The service department always does a great job but what makes everything first class is staff like Miguel who takes the time to explain all the services and just options that should be considered. More

by roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Jul 08, 2023 -

roy responded

thanks

Jul 08, 2023 -

roy responded

Thanks

July 07, 2023

Satisfactory customer service and car service just wished they would give more deals, incentives, and explain everything better about the service done on the car. More

by kdogbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michelle
Jul 10, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

July 06, 2023

Prefer this dealership over the one closest to my home. They are fast, friendly, and efficient. More

by Ale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Jul 07, 2023 -

AutoNation Toyota Cerritos responded

Hi Ale, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 06, 2023

The honesty of your service tec about my service contract, how it works and when I need to come in for servicing. This saved me from using one of my visitation. Therefore saving me money and time. More

by Joe77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 11, 2023 -

AutoNation Toyota Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 05, 2023

Satisfactory customer service and car service just wished they would wash the car instead of giving voucher like the dealership I take my other car to More

by carmenm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Octavio
Jul 06, 2023 -

AutoNation Toyota Cerritos responded

Hi Carmenm, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (562) 802-4000 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

July 04, 2023

AutoNation Toyota Cerritos gave us several reminders about our warranty service appointment. They got to us very quickly when we arrived and called that the work was done ahead of when they estimated i More

by Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Jul 06, 2023 -

AutoNation Toyota Cerritos responded

Hi Joyce, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 04, 2023

Done in a good amount of time. Communication could have been a bit better. Received my car back filthy though which wasn't my usual experience with this or other dealer shops. More

by SJ000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a
Jul 06, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (562) 802-4000 so we can assist you further.

July 03, 2023

Good service, except took longer than estimated. Don't have enough more words to make 15. More

by annakern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 06, 2023 -

AutoNation Toyota Cerritos responded

Hello Annakern, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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