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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,032 Reviews

1,032 Reviews of AutoNation Toyota Cerritos - Service Center

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September 01, 2023

My tech is great, david Kwon always takes care of what's needed always kind and smiling More

by Shegrey48
Recommend Dealer
Yes
Employees Worked With
David kwon
Sep 04, 2023 -

AutoNation Toyota Cerritos responded

Hello, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 31, 2023

Easy to make an appointment. Quick intake and Mayumi Julian helped me to first time Toyota Care service for my RAV4, communicate well during the process. I stayed at the dealer More

by S. Halim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayumi Julian
Sep 05, 2023 -

AutoNation Toyota Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 30, 2023

Had touch up paint done and left Visor put on and Claudia & Crew was amazing . More

by NA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia
Sep 03, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 29, 2023

CERRITOS IS OK DEALER BUT I HEARD ABOUT OTHERS BEING BETTER. IT WOULD ALSO BE NICE IF THEY WOULD WASH YOUR CAR AFTER SERVICE. ALSO ONE EMPLOYEE AT THE PARTS COUNTER WAS VERY LAZY. MY WIFE ASKED A QUESTI More

by BLKBONZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adolfo
August 29, 2023

Excelente servicio . David Kwon, customer care advisor explained to me very well. Thanks you. See you on next service. More

by Luis Rave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kwon
Sep 04, 2023 -

AutoNation Toyota Cerritos responded

Hi Luis, We're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Cerritos. Please don't hesitate to reach out if there's anything additional we can do for you.

August 25, 2023

Excellent, service completed as promised… David service attendant did a fantastic job and attentive and kept me informed More

by Phillipmartinez12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Aug 29, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 25, 2023

David kwon service advisor is the best. Very knowledgable and straightforward. Highly recommend his services More

by Juixeboxer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David kwon
Aug 30, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future.

August 24, 2023

I had a very consistent car problem that no other mechanic was able to solve. I was told it was best to take it to the dealer. I’m glad I listened! I brought it to AutoNation Toyota Cerritos on Ju More

by Francisco7143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Aug 30, 2023 -

AutoNation Toyota Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2023

When it comes to sales I bought my car and brought 3 more customers after. I was a happy customer untill ny last visit to service my car. David was not friendly and kind of grumpy. He even repremanded me for More

by louielyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
Aug 21, 2023 -

AutoNation Toyota Cerritos responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 802-4000 to discuss what we can do to help.

August 10, 2023

Excellent Service and completed in a reasonable amount of time. Kinda expensive though. Two more words. More

by joel.zarbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kwon
Aug 10, 2023 -

joel.zarbo responded

David took great care of me. Semper Fi

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