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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,030 Reviews

1,030 Reviews of AutoNation Toyota Cerritos - Service Center

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September 16, 2023

Very attentive about my concerns pertaining to having a battery installed she took Very good care of me and my situation More

by dianecookmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayumi Julian
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Sep 19, 2023 -

AutoNation Toyota Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2023

Anthony service rep was very professional and caring about the issue with my vehicle plus my needs More

by Arthurvlnt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service station # 7 Anthony
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Sep 19, 2023 -

AutoNation Toyota Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Cerritos. We are always more than happy to assist you if anything else comes up. Take care!

September 16, 2023

My service advisor was helpful and friendly. I purchased my car at this dealership and have gone back for each service appointment. Great service. More

by klcottrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Araujo
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Sep 19, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2023

Miguel was great! My visit was fast and he was very courteous. He answered all my questions. I am happy with the level of attentiveness and professionalism. Would 100% More

by vrodriguez92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Moran
Report | Print
Sep 19, 2023 -

AutoNation Toyota Cerritos responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Toyota Cerritos. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 15, 2023

This location is really easy to access and service is A+. I recommend this location. More

by jdeleong2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
Report | Print
Sep 18, 2023 -

AutoNation Toyota Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 15, 2023

Great! Fast service. Advisors looks for customers. Technicians are knowledgeable. My check engine light came on and they took me in last minute and got it More

by sameershelar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee
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Sep 19, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2023

My appointment was at 8:00 am , I didn’t get my suv until 3:00 , 7 hours just to do a brake job on a 2021 Chevrolet trailblazer??? We were waiting in the lounge. My wife and I are not satisfied with that k More

by Mr Cool Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Araujo , mechanic?
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Sep 18, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for bringing this matter to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (562) 802-4000 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

September 12, 2023

Bianca at service desk was awesome! !! Verby friendly and helpful. She called as soon as my car was ready and explained things well ⭐️⭐️⭐️⭐️⭐️ More

by Reneemckibben
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
Report | Print
Sep 16, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 12, 2023

I regularly take my vehicle to this location for maintenance and I have not been disappointed. More

by Lstaylor22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Medrano
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Sep 17, 2023 -

AutoNation Toyota Cerritos responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

September 10, 2023

Angel he did a great job on my car he was very friendly and really. Efficient More

by Facundocabron11
Recommend Dealer
Yes
Employees Worked With
Angel Martinez
Report | Print
Sep 13, 2023 -

AutoNation Toyota Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

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