AutoNation Toyota Cerritos - Service Center

It is always quick with their service and always helpful. I can trust my car being taken care of I can trust my car being taken care of More

Always very nice customer service. The only complaint is the wait for the service to be done takes awhile. The only complaint is the wait for the service to be done takes awhile. More

Awesomeeeee service! ! Faster than the eta given. Will be my go to service center. Highly recommend ! Faster than the eta given. Will be my go to service center. Highly recommend More

Great service from Bianca Medrano from the moment she approached me and the service she provided in her office. Explained what service would be next I’m sticking to her from now on. Thank you Bianca approached me and the service she provided in her office. Explained what service would be next I’m sticking to her from now on. Thank you Bianca More

Service was a bit slow but rep was very helpful and kept me informed. I appreciate the free carvwash me informed. I appreciate the free carvwash More

Service representative was pleasant and quick and thorough. Helped me with what I needed for my call thorough. Helped me with what I needed for my call More

I had the best customer service with Michelle at Toyota. Thank you so much for being so helpful and answering all of my questions and keeping me in the loop. I also had the privilege of working with the bod Thank you so much for being so helpful and answering all of my questions and keeping me in the loop. I also had the privilege of working with the body shop. I believe his name was Travis, he was also very nice and helpful and offered the best customer service. I felt they both went above and beyond to help me and kept me in the loop with my Toyota Rav 4. The environment is also very clean and well organized. More

Thanks for the recent servicing of my car. Daniel Araujo was very helpful and courteous. Daniel Araujo was very helpful and courteous. More

Took my truck in for a scheduled oil change. Took two hours for them to get the truck on a lift. Received a call stating that two screws on the factory skid plate were stripped and I would have Took two hours for them to get the truck on a lift. Received a call stating that two screws on the factory skid plate were stripped and I would have to pay to replace them. The truck has only ever been serviced by Toyota technicians, which means the last tech stripped the screws, not me. Have to argue with the manager to get them to replace the screws at no cost to me. When the truck was first returned to me after completing the oil change, it was clear that the skid plate was removed off the vehicle and poorly reinstalled, screws and bolts were all loose or not even in all the way, with additional damage to the skid plate from breaking off the screw heads of the stripped screws. Had to get the manager out of his office to look at the truck. They sent it back and reinstalled the skid plate properly but some screws were still found loose. Also I found my tires over inflated after the service. Usually have good experiences with this service center but for whatever reason, it seems the service technicians are being careless with their work. What should have been a two hour service turned into 4 very frustrating hours. More

It’s a good dealer but I wouldn’t say the best. They don’t meet up with my expectations and I’m sure that more than a few customers think the same however they strive to keep you happy so for that They don’t meet up with my expectations and I’m sure that more than a few customers think the same however they strive to keep you happy so for that I’m grateful. More