AutoNation Toyota Arapahoe - Service Center

The staff is friendly. They are fast and efficient. They did the services I requested. I always trust them with my car care. They are fast and efficient. They did the services I requested. I always trust them with my car care. More

Everything about the service department is designed to give you confidence you are in professional hands. From the minute you arrive and hand over your keys to your personal service rep, you are listened give you confidence you are in professional hands. From the minute you arrive and hand over your keys to your personal service rep, you are listened to and treated as if you are the department’s single most important customer. And nobody paid me to say this, they just did a professional job of taking care of me and my old car. More

The service department was prompt and helpful! Very friendly staff, there was no hassle finding the service department as well. Very friendly staff, there was no hassle finding the service department as well. More

I scheduled my service appointment for 10:30 am. I arrived on time and then had to wait until noon before my truck was done. I guess I don't understand the logic of scheduling an appointment. I arrived on time and then had to wait until noon before my truck was done. I guess I don't understand the logic of scheduling an appointment. More

Following unexplained loss of my vehicle ID (after receiving email notification for 45,000 service) and mix-up/wrong service scheduled in service dept when making appointment, the actual service exp receiving email notification for 45,000 service) and mix-up/wrong service scheduled in service dept when making appointment, the actual service experience was excellent. More

Pretty good overall-did try to upsell on noncrucial conditioners and tires when mine were not even 2 years old yet but when I refused -there was no pressure just an "ok" (thankfully because if pressure conditioners and tires when mine were not even 2 years old yet but when I refused -there was no pressure just an "ok" (thankfully because if pressured further I would have been irritated and annoyed for sure). More

They were friendly and provided good service and advice quickly. I will return for my next service here! quickly. I will return for my next service here! More

Easy experience. Was having problems with our 4runner and brought it in for warranty work. They found the problem and fixed it, completely covered by warranty. Thanks Was having problems with our 4runner and brought it in for warranty work. They found the problem and fixed it, completely covered by warranty. Thanks! More

I was misquoted and then upcharged for something that I was told I wouldn't be charged extra for. I feel as though the advisor did the best they could given the circumstances, but this all seems like very was told I wouldn't be charged extra for. I feel as though the advisor did the best they could given the circumstances, but this all seems like very poor customer service practice to begin with (at he higher level). I brought my car to you on the advisement/info received over the phone during scheduling....and then things started changing once I arrived. More

Great service every time I visit and they treat well both the car and the customers !! the car and the customers !! More