AutoNation Toyota Arapahoe - Service Center

I received a letter for free multi point checkup for my newly bought 2017 Corolla. So I did setup an appointment and took the car. I waited for 1 hour and they did not do any multi point checkup. All the newly bought 2017 Corolla. So I did setup an appointment and took the car. I waited for 1 hour and they did not do any multi point checkup. All the did was the visual inspection of tires. They said that they topped off the fluids. Later I checked and realized that they did not do that either. It is a waste of time. More

I recently took my Highlander in for a recall repair. Delership is organized and friendly. They provide a comfortable waiting area with wi-fi, drinks, and vending machines. No complaints. Walked aroun Delership is organized and friendly. They provide a comfortable waiting area with wi-fi, drinks, and vending machines. No complaints. Walked around the used car lot while I was there. Fairly good selection, and all of the vehicles on the lot looked good. Clearly they are still fighting post-pandemic issues, since they only had 1 Highlander out there. But they had a lot of 4-runners! More

Didn't explain what was needed or the pricing. Was way more expensive than should have been. Was way more expensive than should have been. More

Mr. Ferris was thorough in listening to my concerns and in addressing each of my concerns. I was notified regularly of the wait time. I felt like I was in good hands. And, the work was well done. in addressing each of my concerns. I was notified regularly of the wait time. I felt like I was in good hands. And, the work was well done. More

Overall, pleased with the professional approach to servicing my 2018 Rav 4 Hybrid. From my first Toyota in 1971 to my last one in 2018, a total of five vehicles, I have experienced satisfaction with t servicing my 2018 Rav 4 Hybrid. From my first Toyota in 1971 to my last one in 2018, a total of five vehicles, I have experienced satisfaction with the performance, lower maintenance costs, and excellent service provided. More

1st time using AutoNation for service. Worked with Rhodes. He said the oil change was going to take about an hour and 45 minutes. I waited there and was out in an hour. Rhodes was professi Worked with Rhodes. He said the oil change was going to take about an hour and 45 minutes. I waited there and was out in an hour. Rhodes was professional and friendly. A++ for the Arapahoe AutoNation crew!! More

Rhodes was great and took care of my vehicle in a timely manner. I would recommend this dealership to others. manner. I would recommend this dealership to others. More

I appreciated the dealership having a shuttle take me home and pick me up when my 2021 RAV4 Prime had received its free 20000 mile service and had its HEV CPU reprogramed due to a safety recall which too home and pick me up when my 2021 RAV4 Prime had received its free 20000 mile service and had its HEV CPU reprogramed due to a safety recall which took about 4.5 hours to complete. My only complaint was that the Toyota Connect app on my iPhone quit working until I deleted and reinstalled it which required my phoning Toyota Direct for instructions. More

I came in because my battery was bad. While traveling in North Carolina, the original battery in my 2013 Corolla failed. I purchased what they told me was a lifetime battery. Turns out While traveling in North Carolina, the original battery in my 2013 Corolla failed. I purchased what they told me was a lifetime battery. Turns out it was an 84 month battery purchased in October of 2019, so AutoNation prorated the amount of time on the warranty. The first thing the tech told me was false. "You got this batter on the original warranty." False. The warranty was long expired when I purchased the battery. Had I been smart I would have asked them to button it up and headed to O'Reilly. Instead I paid $174.88 minus a meager veteran discount that got it down to $165 or so, and got another 84 month battery that only lasted 38 months before. So, no, I'm not happy with what I got and how it was handled. I purchased this are at AutoNation Toyota Arapahoe new in 2013. More

Anthony Ray is an excellent service advisor. Highly recommend him. Has helped me multiple times whenever I bring in my RAV4. Highly recommend him. Has helped me multiple times whenever I bring in my RAV4. More