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AutoNation Toyota Arapahoe - Service Center
Centennial, CO
1,757 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,757 Reviews of AutoNation Toyota Arapahoe - Service Center
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June 28, 2023
We are visiting from out of town. A motorcyclist smashed my left outside mirror and we went to AutoNation Toyota to have it replaced. Nicole was our service advisor and she did a gr A motorcyclist smashed my left outside mirror and we went to AutoNation Toyota to have it replaced. Nicole was our service advisor and she did a great job. She got us checked in easily, told us how long it would take. Later, she texted us to say the car was ready - it took less time than expected. We went back to service and found Nicole. We didn't have tell her who we were, she knew. We paid her and left. The mirror works perfectly. They also checked our fluids, brakes and tires. It was a good experience and we won't hesitate to use Auto Nation again. More
by S
Employees Worked With
Nicole
June 27, 2023
Arvid was a top-notch service advisor. He helped me to understand the service I needed on my vehicle and was very knowledgeable about the entire process. Lastly, he’s very personable and m He helped me to understand the service I needed on my vehicle and was very knowledgeable about the entire process. Lastly, he’s very personable and made me feel comfortable in knowing my car was in good hands. I’ll be recommending him to friends and family for all their Toyota needs. More
by Danielle
Employees Worked With
Arvid
June 26, 2023
Buy a car here, but don't let them trick you into getting a service contract or warranty. I would suggest avoiding their mechanics altogether. When you try to ask for clarification regarding recommended serv a service contract or warranty. I would suggest avoiding their mechanics altogether. When you try to ask for clarification regarding recommended services, the mechanic becomes upset and further pushes the price on you. Not only that, but each mechanic recommends a different service interval. One mechanic says I need to come in every 3,000 miles, another says 5,000, and now the Manager says every 10,000. It shouldn't be so difficult for them to provide clear and concise information to the customer. Moreover, I called a few other Toyota dealers' service departments and received much lower quotes for the same services. It seems that they prioritize quick financial gain over providing adequate customer service. All of their 5-star reviews are falsified as they promise a certain percentage off the final overpriced bill in exchange for leaving a positive review. If you don't care about being overcharged or just simply don't care about the services, I would say this is a great place to go to. More
by CreateAScreenName
Employees Worked With
C,A
June 26, 2023
The service was great! The only issue was the waiting time, The personal who was in charge about the my car, was very professional and responsible. Definitely, I would lov The only issue was the waiting time, The personal who was in charge about the my car, was very professional and responsible. Definitely, I would love to be back for my car maintenance again. More
by SUMOMO
Employees Worked With
service
