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AutoNation Toyota Arapahoe - Service Center

Centennial, CO

4.7
1,757 Reviews

1,757 Reviews of AutoNation Toyota Arapahoe - Service Center

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July 25, 2023

Make an appointment, show up on time, and still subjected to a 90 minutes wait for an oil change! More

by Hcred25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Jul 27, 2023 -

AutoNation Toyota Arapahoe responded

Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6111 to discuss what we can do to help.

July 25, 2023

The adviser polite and sympathetic to my issue. Let me now as soon as it was completed More

by allaboutthemouse95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austen Vasquez
Jul 27, 2023 -

AutoNation Toyota Arapahoe responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 25, 2023

Fast and prompt service. Did not feel like I was being talked into any repairs. Andre Sabel was very knowledgeable and personable. More

by RP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Sabel
Jul 28, 2023 -

AutoNation Toyota Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 24, 2023

Great service dept. Nicole Ocasio Rodriguez was very helpful with service advice, recommending a high mileage additive for my 2006 tundra, spark plug replacement info an More

by Chadf356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Ocasio Rodriguez
Jul 27, 2023 -

AutoNation Toyota Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 24, 2023

Arapahoe TOYOTA SERVICE DEPARTMENT 👍 Great service. Good advice. Fair price. Peace of mind. Thank you, Nicole! More

by shashook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Jul 27, 2023 -

AutoNation Toyota Arapahoe responded

Hi Shashook, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Arapahoe. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 24, 2023

The service rep listened well to my concerns and repeated them all back to me before I left. All of the service needs were taken care of except my faulty tire light. I asked for it to be fixed and was told i More

by CORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 27, 2023 -

AutoNation Toyota Arapahoe responded

Hi Corn, thanks for the feedback. We strive to provide excellent service to our customers at AutoNation Toyota Arapahoe. Thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

July 23, 2023

Carlos Romero was very helpful. He was thorough with explanations and offered advice on service issues. Highly recommend this AutoNation Service Dept and Carlos! More

by Dmcgwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
Jul 26, 2023 -

AutoNation Toyota Arapahoe responded

Hi, we're so happy we were able to help you out! We appreciate your recommendation of AutoNation Toyota Arapahoe and we hope to be of service again in the future.

July 22, 2023

Excellent service, couldn’t be happier with the service and time I spent at Toyota, thank you Todd for the clear communication. More

by Fuddyduddy
Recommend Dealer
Yes
Employees Worked With
Todd
Jul 25, 2023 -

AutoNation Toyota Arapahoe responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Arapahoe. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2023

Carlos was professional and took care of me. I look forward with dealing with Carlos again More

by Learde.LeMaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Remero
Jul 26, 2023 -

AutoNation Toyota Arapahoe responded

Hi, we are pleased to hear you had such a positive experience with us. Drive safe, and we'll see you on the road.

July 21, 2023

Carlos is amazing. Accurate quote time on service. And great communication through the whole experience. More

by peachiegirl81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 26, 2023 -

AutoNation Toyota Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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