AutoNation Toyota Arapahoe - Service Center

I was going to use Quick Lube for my 100,000 mile service and 4 new tires but the line was too long so I called the service department from the parking lot. Chris answered and had me come right in. I was i and 4 new tires but the line was too long so I called the service department from the parking lot. Chris answered and had me come right in. I was in and out of there in no time and did not have to sit around the waiting room. He was very courteous and efficient. He advised me on the best tires to purchase and what was required for the 100,000 mile service. He arranged for the best price possible on both the tires and the service. He gave me an accurate estimate for the completion time and I was able to go on about my business. More

I have always taken my vehicles to this dealership, because of the outstanding work performed by the mechanic, John Brekke. Also, John Brekke Jr., and Chris Ledbetter on the Blue Team are both excelle because of the outstanding work performed by the mechanic, John Brekke. Also, John Brekke Jr., and Chris Ledbetter on the Blue Team are both excellent, because they are friendly, courteous, and very knowledgeable about Toyota's. I am extremely satisfied with the Blue Teams performance, because all three individuals answered all of my questions to my satisfaction. I give everyone on the Blue Team an excellent rating, and I highly recommend this dealership to everyone. Thank you Blue Team and thank you Go Toyota! More

I would like to let the dealership know of the great service I have received from Steve Martinez in service or customer service. I have had my Toyota and other family members car in to this dealership a service I have received from Steve Martinez in service or customer service. I have had my Toyota and other family members car in to this dealership and have always had the best experience. Steve is very courtous and works with my schedule. He gives me a time to deliver and is always on time with the service. I have had my Rav4 come back in excellent condition from the service that steve delivers. You have my business and will be taking my Rav4 back to your service center. Jules More

We had a great experience with the service department at Go Toyota. Everyone went out of their way to make sure that we were taken care of in a timely manner. It's hard to get great customer service these d Go Toyota. Everyone went out of their way to make sure that we were taken care of in a timely manner. It's hard to get great customer service these days and I was very appreciative of the attentiveness and courtesy of the guys in the service department. We will definitely be back! More

It is a pleasure every time I get to see Chris and Todd. They are both amazing at what they do on the sales and service side and always make me feel welcome. I am constantly impressed with their customer se They are both amazing at what they do on the sales and service side and always make me feel welcome. I am constantly impressed with their customer service, responsiveness, reliability and helpfulness. Plus, they're just great guys. I will always take my 4Runner here for services and buy my next car here as well. Thank you, Chris and Todd! More

I took my brand new toyota tundra for an oil change and tire rotation. It took 2.5 hours of waiting for an oil change and tire rotation. They left oil all over the hood and fenders and did not bother to cl tire rotation. It took 2.5 hours of waiting for an oil change and tire rotation. They left oil all over the hood and fenders and did not bother to cleaned . When I drove it home the smell of burned oil was very noticeable as this people did not cleaned the oil spill they did when the oil filter was replaced, now the undrside of the vhicle is all stained with burnt oil marks. The next day I found a pool of oil in the drive way, they left some much oil underneath the motor that it took about 3 days to remove itself off and cleaning oil spots on my driveway. Later that week, one of the tire lock nuts on the front wheel went missing. I will definitely do not recommend anybody to use this dealer. More

I had a coupon for and oil change that read no appointment necessary - "if the oil change is not performed in 30 minutes, the next oil change is free". I arrived at the dealer at 9:45am, my vehic appointment necessary - "if the oil change is not performed in 30 minutes, the next oil change is free". I arrived at the dealer at 9:45am, my vehicle left my view at 9:55am. The vehicle was returned to me at 10:40. I asked about the free oil change mentioned on the coupon because my 2004 Hylander was not done in the stated 30 minutes. The service manager was paged and he explained to me that even though the coupon does not say that the 30 minutes begins once the vehicle is on the rack, that is what the dealership goes by and my vehicle was done on time. I call that false advertising. If the time starts on the rack, say that on the coupon. I have been a loyal customer of Toyota for many years and I purchase a new Toyota every 7 years. But after this episode, I am now thinking about other brands. More