Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
AutoNation Toyota Arapahoe - Service Center
Centennial, CO
1,756 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,756 Reviews of AutoNation Toyota Arapahoe - Service Center
Sort by
August 06, 2021
Very good excuse Attendants great. Made accomadAtions for me being handicapped. Well done. Thanks could not of been smoother wait time also very good All good me being handicapped. Well done. Thanks could not of been smoother wait time also very good All good More
by dbondo24
Employees Worked With
Several attendants helped
August 06, 2021
I always take my Toyota's to AutoNation Toyota Arapahoe. They keep their promises- by being on time, doing what is agreed upon and explaining what work was completed. I have never had a bad experience at th They keep their promises- by being on time, doing what is agreed upon and explaining what work was completed. I have never had a bad experience at this dealership. The next Toyota I purchase will be from this dealership. More
by David S.
Employees Worked With
David B
August 05, 2021
Jeremy was great and had all papers ready on arrival. Service was thorough and good value. Waited for car and found wait area to be very pleasant. Enjoyed the coffee. Service was thorough and good value. Waited for car and found wait area to be very pleasant. Enjoyed the coffee. More
by ghanbery
Employees Worked With
Jeremy
August 05, 2021
I was told to wait 2 hours and half, then, the person in charge came to tell me to wait 1 more hour. I waited at this dealer from 1:15pm (appointment time) to 4:55 pm. charge came to tell me to wait 1 more hour. I waited at this dealer from 1:15pm (appointment time) to 4:55 pm. More
by snow
Employees Worked With
Forgot his name
August 02, 2021
A piece of insulation fell off my car from behind the front wheel well, on my 5 year old, well-maintained, 36,000-mile Hylander. Not supposed to happen, but no coverage on the manufacturer's warranty or front wheel well, on my 5 year old, well-maintained, 36,000-mile Hylander. Not supposed to happen, but no coverage on the manufacturer's warranty or the extended warranty. Worst part? $500 to fix, even though the insulation probably costs $2. This is the second time AutoNation has denied coverage (first time was a failed/disfigured seat cushion after two years and 10K miles). More
by goldenbear70
Employees Worked With
Don't recall
July 31, 2021
Efficient, capable service. We have used this dealership for 10 years and have found them to be very capable in repairing our vehicles. They are the reason we purchased a second Toyota for 10 years and have found them to be very capable in repairing our vehicles. They are the reason we purchased a second Toyota More
by Ephiking
Employees Worked With
David Bantock
July 30, 2021
Thanks to David my service on the Toyota was quick and thorough. I had to leave on time and he and the mechanics kept to the script . So nice to know they care with good customer service. thorough. I had to leave on time and he and the mechanics kept to the script . So nice to know they care with good customer service. More
by Sis2CO
Employees Worked With
David Bantock
July 28, 2021
Jason Ledbetter is an awesome agent ! He makes sure that I am happy with any repair services and goes out of his way . Very nice personality and pleasant to talk to . Very knowledgeable as well I am happy with any repair services and goes out of his way . Very nice personality and pleasant to talk to . Very knowledgeable as well More
by jcc80014
Employees Worked With
Jason Ledbetter
July 27, 2021
Worst dealership service dept., nothing but liars and scammers. Had vehicle towed there for an estimate and repair of rodent damage to wire harness on Jul 12. After many calls from myself and the insur scammers. Had vehicle towed there for an estimate and repair of rodent damage to wire harness on Jul 12. After many calls from myself and the insurance adjuster received no estimate as of Jul 21st they had done nothing with my vehicle. They told me they were waiting for approval from my insurance, whereas my insurance told me they have never received anything from Autonation Toyota Arapahoe. All lies… Most concerning they verbally told me the cost of repair was around $500, which simple internet search shows wiring harness replacement runs in the $1000s. Moved the vehicle to Groove Toyota service dept. on Jul 21st, Groove had the estimate to my insurance which was approved and parts ordered the next morning Jul 22 with proper estimate over $4700. Avoid Autonation Toyota on Arapahoe at all cost, what a nightmare! More
by RK
Employees Worked With
Jez
