AutoNation Toyota Arapahoe - Service Center

This dealership is always been great customer service Bill Grubb has also been a outstanding customer service person he's helped me quite a bit and explain everything to me I want someone to know in mana Bill Grubb has also been a outstanding customer service person he's helped me quite a bit and explain everything to me I want someone to know in management how great he was More

The service rep, Bill Grubb, is very helpful , knowledgeable, and friendly. it is easy to schedule a vehicle service. We dropped the vehicle off and received a text message when it was time to p knowledgeable, and friendly. it is easy to schedule a vehicle service. We dropped the vehicle off and received a text message when it was time to pick it up. Bill went over what was done and when the next scheduled service was, as well as recommendations for future preventative maintenance. We have been bri gong our vehicle here for several years now snd couldn’t be happier! More

Great service. Listened to my concerns and were helpful and responsive.Pleasant to work with. Kept me informed as to what was going to be done. and responsive.Pleasant to work with. Kept me informed as to what was going to be done. More

My service experience has been very good. Advisors always helpful, Bill Grubb excellent Driver (Scott) also exceeds expectations Calling main # not good, no call back helpful, Bill Grubb excellent Driver (Scott) also exceeds expectations Calling main # not good, no call back More

Your Service Rep Hunter was courteous and kind when he fixed my gas intake door! He did an excellent job very quickly and finished the work with a smile on his face. fixed my gas intake door! He did an excellent job very quickly and finished the work with a smile on his face. More

Excellent customer service from informing me it's time for service, setting an appointment that best fits my schedule, and quick service with the utmost professionalism and care for my vehicle. This is my for service, setting an appointment that best fits my schedule, and quick service with the utmost professionalism and care for my vehicle. This is my 3rd lease with AutoNation Toyota and I've never had a concern, service has always been OUTSTANDING at all levels of my experience. I am so very grateful, and I am a forever customer of AutoNation Toyota! Most Sincerely, Thank You for your excellent service and your consideration for time constraints. As a team, you were expedient in getting me in and out.!!! The team has always made me feel important...not just a customer and the service department not just getting me in and out. The query if I have any questions...the service department cares and makes sure that I leave the service department with my vehicle being in top-notch condition, and all my questions are answered and...which is extraordinary, query me for questions I may have which have not previously occurred to me. AutoNation Toyota Service Dept sets the standard is outstanding customer service. More

Great service and very quick turn around time. Bill was friendly and got me in and out quickly. I would come back for service anytime. friendly and got me in and out quickly. I would come back for service anytime. More

It took a couple days longer to obtain the alternator and install it than what the service manager said. I had to follow up to ensure my concern about a crack in the leather on the driver’s seat. The car is install it than what the service manager said. I had to follow up to ensure my concern about a crack in the leather on the driver’s seat. The car is only 3 years old with 19,000 miles and kept in the garage out of the sun. This should be covered under warranty. However Toyota is dragging their feet in responding to this problem. More

Great service. Shuttle could use great improvement waited 2 hours to get pick up. Service text was great. Car was on recall for fuel pump 2 hours to get pick up. Service text was great. Car was on recall for fuel pump More