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AutoNation Toyota Arapahoe - Service Center

Centennial, CO

4.7
1,756 Reviews

1,756 Reviews of AutoNation Toyota Arapahoe - Service Center

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September 28, 2021

The wait was longer then was told it would be and after oil change I got home and had oil leak had to return wait till next day to get car since no mechanic there was told drain plug was loose. Was recomm More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex dupont
Sep 29, 2021 -

AutoNation Toyota Arapahoe responded

Hi Becky, we are deeply disappointed by your experience at AutoNation Toyota Arapahoe. Please call our General Manager at (303) 578-6111 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

September 27, 2021

I have had my Toyota 4runner serviced here for many years. Our service writer, Bill Grubb is friendly, thorough and trust worthy. Every experience I have had with their service department has been a More

by shari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Grubb
Sep 28, 2021 -

AutoNation Toyota Arapahoe responded

Hi Shari, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Arapahoe. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 25, 2021

I’ve been a customer for at least 10 years. They have a very professional staff. More

by david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Doe
Sep 27, 2021 -

AutoNation Toyota Arapahoe responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 23, 2021

Bill was great to work with. You should not require min words on a survey. 1 star for surgery. More

by g8tr92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Sep 26, 2021 -

AutoNation Toyota Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2021

Mostly happy with the work done except my headlight cleaning (still foggy). Unfortunately, my rep (Hunter) said they needed the car overnight, and would call when ready the next day - Didn't call ... More

by DD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter
Sep 25, 2021 -

AutoNation Toyota Arapahoe responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2021

Great dealership, I service three Toyota vehicles at this location and I am very satisfied with the service. More

by chrismate27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ledbetter, Jezariah DiPaolo, Brian Matsumoto
Sep 25, 2021 -

AutoNation Toyota Arapahoe responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2021

I always find everyone friendly and helpful. Someone comes over quickly to see if I have an appointment or if they can help. More

by kdwalz23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jezariah
September 19, 2021

They worked seamlessly with the insurance company, procured the necessary parts in much less than the predicted time so that I was stuck with the rental car for only a week and a half instead of three More

by iwlh202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Grubb
Sep 25, 2021 -

AutoNation Toyota Arapahoe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Arapahoe! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2021

I had been a satisfied customer since 2004, but I found the service manager to be disdainful, having a lack of respect for me as a customer. More

by lckdavila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think his name was Alexandre
Sep 24, 2021 -

AutoNation Toyota Arapahoe responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6111. We hope to hear from you.

September 15, 2021

Blake did an outstanding job in managing the service on our Highlander - 5 ⭐️ Thanks again! More

by Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake
Sep 16, 2021 -

AutoNation Toyota Arapahoe responded

Mac, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Arapahoe! Don't hesitate to call us if you ever need anything. Be safe on the road!

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