AutoNation Toyota Arapahoe - Service Center

They got us in same day when our car had an issue when everyone else told us weeks before they could see us. They were professional, quick and did a great job. everyone else told us weeks before they could see us. They were professional, quick and did a great job. More

Very nice employees, but I still don't understand why it takes 2 hours to do a simple oil change, check fluids and not do a tire rotation. My appointment was at 11am, I arrived at 10:45 was greeted very q takes 2 hours to do a simple oil change, check fluids and not do a tire rotation. My appointment was at 11am, I arrived at 10:45 was greeted very quickly and did not get out until nearly 1pm. I'll be back again for a few more issues (recall but parts back ordered) and then determine if I'll keep bringing it back since my Toyota Care has expired. $122 for an oil change seems very high to me. One last thing, it would have been nice if the Service Dept would have put a sticker on my windshield to remind me of my next service, I'm getting conflicting advice as to the timeframe to perform oil changes, is it 5,000 or 10,000 miles? More

The customer service men were very knowledgeable, friendly and very nice and service was great friendly and very nice and service was great More

I wish they only use genuine Toyota parts. The service assistance manager is very helpful. assistance manager is very helpful. More

I was communicating with them via text. Was told all was fine. My responsibility is that my voicemail was not working and I did not know that! Today - almost ten days later I hear a voicemail that the was fine. My responsibility is that my voicemail was not working and I did not know that! Today - almost ten days later I hear a voicemail that there was a rodent's nest in my cabin air filter!!! Was told when I picked up my vehicle that all was fine and the air filter would last until the next service. No one mentioned a rodent's nest when they turned over my keys. My son used to work on cars - we just looked at it and there is no way I had a nest of any sort. I will NEVER return to this dealership. More

Good service. I just had to wait a LONG time, in order to have a recall repair made. to have a recall repair made. More

The service manager was friendly and helpful. I was out of there in just over an hour. Waiting area was comfortable. of there in just over an hour. Waiting area was comfortable. More

Just not sure they understood the problem, and not convinced they fixed it. We'll wait and see. convinced they fixed it. We'll wait and see. More

We have gone to this dealership for 20 plus years. It is an honest place with knowledgeable and friendly consultants. Bill Grubb is the professional service writer we always work with. He is the best. an honest place with knowledgeable and friendly consultants. Bill Grubb is the professional service writer we always work with. He is the best. More

Jeffrey Sitner was my Advisor. I found him to be personable, courteous, with a strong customer orientation and knowledgeable. He explained the advantage of the Toyota Maintenance Contract and I subs personable, courteous, with a strong customer orientation and knowledgeable. He explained the advantage of the Toyota Maintenance Contract and I subscribed. More