AutoNation Toyota Arapahoe - Service Center

Bill Grubb always provides excellent customer service and answers all my questions to my satisfaction answers all my questions to my satisfaction More

I am pleased with the service I receive here. They are honest about what is needed for my car They are honest about what is needed for my car More

Brought in my car to replace a flat tire, knowing already that it was covered under warranty since I had purchased my tires from them a few months prior. I had an appointment at 10:30 and was told my car wou that it was covered under warranty since I had purchased my tires from them a few months prior. I had an appointment at 10:30 and was told my car would be done by noon. I waited until 2:30 for them to change one tire. 4 hours for one tire. No one communicated with me why it was taking so long, I ended up being late to work, and when my car is finally done the service rep has the audacity to write “5 stars please” on my receipt. LOL More

I own a 2002 Toyota Tacoma that I affectionately refer to as "Goldie". The truck has 211,000 miles and I take good care to make sure it is properly maintained. I had taken the truck in for a good "once over" as "Goldie". The truck has 211,000 miles and I take good care to make sure it is properly maintained. I had taken the truck in for a good "once over", oil change, tire rotation, inspection, etc. The service team was thorough, suggested relevant and reasonable items to attend to, and were very knowledgeable about their advice. Tyler, the service writer, was very thorough in his explanation of the issues that needing attending to and gave reasonable time frames for repair. Great experience! More

Everyone was polite, courtesy, and especially helpful with questions about the car. It was washed outside and the dashboard. David, the service gentlemen, was fabulous and made me feel so welcome even with questions about the car. It was washed outside and the dashboard. David, the service gentlemen, was fabulous and made me feel so welcome even if I do work in accounting for Toyota across the street. Great service department. More

I always work through Bill Grubb, the Assistant Service Manager, when scheduling any work for my ForeRunner. Bill is extremely knowledgeable and very helpful. His attention to detail and follow through Manager, when scheduling any work for my ForeRunner. Bill is extremely knowledgeable and very helpful. His attention to detail and follow through is second to none. Bill is a top notch professional without question! More

They were professional and service was done in an am appropriate time. I was Happy with the service. appropriate time. I was Happy with the service. More

They were transparent with pricing and service times. I so actually showed up a day early and they were accommodating of ny mistake. Clean facilities and nice people. I so actually showed up a day early and they were accommodating of ny mistake. Clean facilities and nice people. More

I went to the Autonation Toyota Arapahoe Service Center without an appointment to get air put in the tires of my 2018 Tacoma. A technician immediately had me pull into one of the bays and took care of it. without an appointment to get air put in the tires of my 2018 Tacoma. A technician immediately had me pull into one of the bays and took care of it. The technician even showed me how to do it and explained that because of the cold weather and our altitude of about 6,000 feet, he was putting in more air than would be normal. I was treated very respectfully and not made to feel stupid for not knowing how to do it. He told me to come back any time and they would be happy to take care of that for me. The whole visit was less than 15 minutes and it made me love Toyota even more. This is the second Toyota that I have owned. My previous vehicle was a Camry which I bought brand new from a dealership in Hawaii, owned it for 9 years, then gave it to my college student granddaughter here in Colorado. My experience in Hawaii and here in Colorado was so good that I’m a Toyota customer for life. More

Jeremy Sittner got me right in, did the alignment check right away and kept me informed of progress. Finished in good time. right away and kept me informed of progress. Finished in good time. More