AutoNation Toyota Arapahoe - Service Center

This visit was the result of failure to start when the starter button was activated. It was caused by a battery failure, or really two. The first was a a cell failure in an old battery while I was in a starter button was activated. It was caused by a battery failure, or really two. The first was a a cell failure in an old battery while I was in a rural part of Colorado.. The second was a new battery I installed from NAPA that appears to have sat on the shelf too long and became defective despite assurances from the salesperson that is was in top condition. I had to be “towed”, at great expense, to AutoNation Arapahoe. They installed a second “new” battery, checked and tested the entire starting system and sent me on way after a very expensive and protracted problem. More

Made an appointment to replace a tire and they didn’t even have the tire in stock…they let me drop the car off and everything and didn’t say anything. I wasted half a day dropping it off only to have to even have the tire in stock…they let me drop the car off and everything and didn’t say anything. I wasted half a day dropping it off only to have to go back at a later date. Seems like lack of communication amongst staff and therefore customers. More

Tony was extremely helpful, caring and courteous! The work was done well and efficiently! Keep it up The work was done well and efficiently! Keep it up More

I have purchased five vehicles from Autonation Toyota. Customer service has always been wonderful which is why I return. In the last few visits it has not been up to par. I scheduled a service appointm Customer service has always been wonderful which is why I return. In the last few visits it has not been up to par. I scheduled a service appointment for my daughter’s Corolla last Friday, the 17th at 12:15pm. She attempted to drop it off, but was told an appointment did not exist. Anthony was not very receptive to her and it was not a good experience for her as a 17 year old. It took 3 hours for the vehicle to be completed. If this continues I will look elsewhere for service even before the service agreement is expired. I need to be able to be comfortable sending my daughter to your dealership and know she will get taken care of. More

Honest. They don’t try to push unnecessary services. I’m happy with the work they’ve done. They don’t try to push unnecessary services. I’m happy with the work they’ve done. More

I always have to wait for my truck I live far away so time is important to me. The work is always completed in the promised time. time is important to me. The work is always completed in the promised time. More

They have always been easy and great to work with ! The team works together well and seems to communicate well The team works together well and seems to communicate well More

Great service from a trusted dealer. Multipoint checks. Rotate the tires. Top off fluid levels. Multipoint checks. Rotate the tires. Top off fluid levels. More

Charged me $120 to change the oil in a Prius. Ridiculous. I'll do all the work myself I guess. Ridiculous. I'll do all the work myself I guess. More

Travis was great to work with in the Service Dept. My total cost for my checkup for the 2018 Toyota Highlander was way below my expectations. I will definitely recommend Travis for future maintenance My total cost for my checkup for the 2018 Toyota Highlander was way below my expectations. I will definitely recommend Travis for future maintenance work. More