AutoNation Toyota Arapahoe - Service Center

From sales to service and parts i had a great experience. Bill Grub in service was very helpful. Best customer services. Bill Grub in service was very helpful. Best customer services. More

Service department was friendly and fast with the service they provided. Waiting area is very nice. I would recommend this dealership and service department to family and friends. they provided. Waiting area is very nice. I would recommend this dealership and service department to family and friends. More

Horrible customer service from the (Lack-Of) Service Department. Had to bring my 2020 4Runner (still under the factory warranty) after experiencing a flat tire. The Tire Pressure Warning System (TPWS) l Department. Had to bring my 2020 4Runner (still under the factory warranty) after experiencing a flat tire. The Tire Pressure Warning System (TPWS) light was blinking on the dash after getting the flat repaired. I was charged $148.81 for a a new pressure sensor (42607-48010) that lists for $95 and another $18.71 for a new nut to hold the tire pressure sensor on the wheel (04423-0E010), I guess they're too lazy to reuse the old nut. To top it off, it cost $171.36 to install the new sensor. Yes this is difficult, you have to dismount and re-mount the tire on the wheel. Grand total $350.31 $11.31 was tax. AutoNation just lost a customer. I've purchased 5 vehicles from them in the past and was looking at buying another. It certainly won't be from them! Take your business elsewhere. Toyota is a great product, just a horrible parts and service department at this stealership. I was forced to select at least one star, but would have chosen ZERO or negative stars if I could have. I'm certain they'll still submit this to Toyota Corporate as a Warranty Claim and get paid twice. They could have easily covered this under warranty for a previously loyal customer. That is all. More

I appreciate the great service provided by Bill Grubb on both our Toyota vehicles. His recommendations keep our high-mileage vehicles running very well and he does NOT suggest any service item that is not both our Toyota vehicles. His recommendations keep our high-mileage vehicles running very well and he does NOT suggest any service item that is not truly necessary to keep them in great condition. I am pleased that Auto Nation Toyota is upfront on what service work is needed and the cost and does not slip in other unauthorized charges that I experienced at a different dealership. I appreciate the honesty and integrity that I have experienced at Auto Nation Toyota service department. More

Jez was great to work with. He communicates well back and forth, and makes scheduling very easy. He communicates well back and forth, and makes scheduling very easy. More

Very disappointed that your oil service was $50. 00 dollars more than the dealership I go to in California 00 dollars more than the dealership I go to in California More

Paul and David THANK YOU both for the professionalism that you extended to me and the peace of mind with our 4runner. Couldn’t of asked for better service… The shuttle driver….he’s a sweetie!! Great con that you extended to me and the peace of mind with our 4runner. Couldn’t of asked for better service… The shuttle driver….he’s a sweetie!! Great conversationalist and a great storyteller!! We appreciate you all!! More

Good thorough service department. Expensive but worth it to have confidence in the work. They did unneeded work but immediately credited me the cost to resolve it. Easy to work with. Expensive but worth it to have confidence in the work. They did unneeded work but immediately credited me the cost to resolve it. Easy to work with. More

From the purchase of my car to my recent service visit for an oil change and maintenance, all of my interactions with this dealership have been excellent. for an oil change and maintenance, all of my interactions with this dealership have been excellent. More

David B. and Hunter(plus the new guy whose name escapes me) in the service department couldn't have been better. They made me feel like they really cared and and Hunter(plus the new guy whose name escapes me) in the service department couldn't have been better. They made me feel like they really cared and that I was completely taken care of. Excellent experience. I'll gladly return for additional service in the future! More