AutoNation Toyota Arapahoe - Service Center

Excelente atención y servicio el que me brindo el advisor Nicole Ocasio Rodríguez. Muy atenta Nicole a mis necesidades. Muchísimas gracias. Nicole Ocasio Rodríguez. Muy atenta Nicole a mis necesidades. Muchísimas gracias. More

We have used this location in the past for previous Toyotas we have owned and the service is always good. My only issue is that when it comes to the service entrance - there isn't really a " waiting" a Toyotas we have owned and the service is always good. My only issue is that when it comes to the service entrance - there isn't really a " waiting" area. You have to go inside and when you go to pick up your car, again, no real direction. I went in to pick up my car and no one greeted me or asked if they could help me. I finally just stood behind another customer who was being helped at one of the desks and waited there. There were a handful of techs that I saw and while they could have very well been busy, no one stopped to ask or say a word to me. Just odd to me... More

I worked with Ken Elwell. He had my car ready on time and explained all the work that was performed. He was very knowledgeable and friendly. He had my car ready on time and explained all the work that was performed. He was very knowledgeable and friendly. More

The salesperson answered the questions warmly and patiently, introduced the car's performance to us and arranged our test drive experience. patiently, introduced the car's performance to us and arranged our test drive experience. More

Work was done on time and at estimate. Thank you for your service again Mark Thank you for your service again Mark More

Dealer ship has been excellent in getting timely appointments and efficient service , and friendly Service people appointments and efficient service , and friendly Service people More

I was not informed that my car was finish. It was in the parking lot. It was in the parking lot. More

Very smooth appointment. Good communication. All went as expected. For a mega operation it was good. Good communication. All went as expected. For a mega operation it was good. More

Ken was very helpful, informative and noted my concerns and requests. Since I was first in line, I decided to wait, which I appreciated. and requests. Since I was first in line, I decided to wait, which I appreciated. More